Family Account

Two ways to tell if he is in a family as a child account already.

Sign into his account at account.microsoft.com/family if there is no other family members then he is an adult in his own family.

Sign into his account on the xbox console go into settings and under the account tab go to family settings and go down to manage family members and it will tell you if there are any family members in the family there.

In the same position, You should be a part of a family, go into settings, Account, Family, if there is another account in the family other than yours, log in to that account the continue back to family on that account and then change the settings of your
account through that account

• What is a primary and secondary Family Pack account?

The Xbox LIVE account used to purchase a Gold Family Pack membership is the primary Family Pack account. All other Xbox LIVE accounts associated with the Family Pack membership are secondary accounts.

To see and add family pack members:

On your console, sign in using the Xbox LIVE account that you used to sign up for a Family Pack membership (the primary account).

Go to Settings, and then select Family.

The primary and secondary accounts are shown. To add or remove family members, please see

Managing Gold Family Pack members.

That's correct as they are child accounts and you mentioned they haven't been added to the family, in the account that manage to enter the privacy settings leave the current family even if there no one else in that family, after this log out of the family site and restart the browser

Once done with that create the family again, with that account being the organizer, and add the child accounts, remember that child accounts can't be organizer they must be added as childs, and check each account on the family site prior to this to verify that they aren't linked to other families

Hi there,

I might be wrong, but currently it sounds like one account is connected to one family (at your account) and the other is connected to a different family (at your wifes personal account) In that case I assume the thing to do would be to remove the child account from your wifes family account and add it to 'your' family account. You should also be able to add your wife her account to the same family so that all accounts are in the same family.