Family Account, Download options / Purchase choices

First whether you can purchase something or not is not under the account.xbox.com/settings (privacy and online safety settings) it would fall under the family settings in account.microsoft.com/family

If your account is a child account you would need to sign in with an adult account that is in your family to make the changes there

Once you sign in with the parent account you should see your account their also and there will be a choice of more options that you can click on which will drop a menu down that says spending

Next page should have a link that says change content restrictions when you click on that it should then bring up a page:

And the first option there should give you a choice to turn off needing adult approval to purchase things.

It may be easier to do it on a computer.

Sign into the current parent account at account.microsoft.com/family

It will show anyone in the family under the family member that you want to remove there is a choice for more options when you click on that it will give you a choice to remove from family.

Sign out of that account and sign into the account that you want the child on at account.microsoft.com/family and there would be a choice to add a member where you can add the child to the new account.

Keep in mind while the child is not a member of a family they will not be able to do ANYTHING until added to a family.

Hello again Laura, you need to sign in through the master account that manages the family, then find your child's account, in the management options you will have the option to allow purchases for that account.

Approve a family member’s purchases and funds

https://support.xbox.com/en-us/help/family-onli...

HI arjan, it seems like it is a problem with your account being restricted with 'Parental Control', which sees your account as a child account and prevent any use of purchasing and downloading games that relate to violence

You may refer to this article, it is the same way to disable the family account option: https://support.xbox.com/en-GB/help/Family-Online-Safety/child-accounts/approve-child-purchases

Best,

Note

Give this a try, its from Core Family Safety, Embassador Academy:

Purchase choices

Xbox One enables the parent to control what kinds of apps each child may download from the Xbox store. The setting options are:

Blocked (none)

Free apps only

Free or paid apps

To change the default setting for your child:

Press the Xbox button to return to the Home screen.

Press the Menu button and select Settings (or select Settings on the Home screen).

Select the family member’s account whose settings you want to change, and then select Custom privacy template.

Change the Buy and download setting.

Hope this resolves your issue and gets you back into the game(s).