Falsely Reported and permabanned

Hello. I don't really know how to start this post off, so I might be jumping from place to place. I will try to start from the beginning. My Xbox Gamertag is Happzy. During the summer of 2017, I realized there was a feature on Xbox that you could upload
game clips and videos from your PC on to Xbox via the Xbox Beta app. I thought this was cool feature. At the same time, I have decided to join multiple clubs and (I'm kind of ashamed to say this) most of the clubs I joined clubs were clubs that shared memes
that were posted onto Xbox. Two of the clubs I was most active in were All Memes Matter and Furst (I do not know if they still exist to this date). People complained in both clubs that there were not a lot of memes. Instead of being a bystander, I posted memes
onto Xbox through the Xbox Beta app.

I will admit, some of the memes I uploaded were offensive and they should've been removed from Xbox Live. As a matter of fact, even when I tried to upload videos that were offensive, they wouldn't upload and I would get a message from Xbox. Some had curse
words but they did not show anything graphic. I also tried to upload some videos from my YouTube channel as well and some went through. I stopped uploading memes/funny videos after I received a month suspension, I learned I had to stop after that. The month
suspension took place somewhere near fall. At that point, I decided to delete every video containing a curse word or may even be offensive to someone. Video was too loud? Deleted. Somebody said "damn"? Deleted. I only left videos that didn't have a curse word
and videos from my YouTube channel, although some of my YouTube videos had minimal to no curse words. After the month suspension, I only uploaded videos from my YouTube channel. Most of them didn't upload to Xbox Live which I found odd. I even tried to upload
a video of me just laughing for 3 minutes straight and it got taken down... twice. I gave up during October, I thought that doing all of this was pointless. I was curious to why my videos got taken down and others didn't. I saw Porn and **** being upload by
other various users and I was mad. Why weren't theirs taken down but my video of a funny video taken down? To this date, some of their videos are still up. Other videos include people saying the "N-word" and has people getting killed (Isis executions and
jumping off of buildings). I was tired of receiving messages from Xbox saying that my posts have been taken down, and besides, Xbox is for gaming. I gained over 700 followers on Xbox and thought that it meant nothing really, I just wanted to focus on gaming.



I only played with my friends and started streaming more often on Twitch. Unfortunately, I got some messages from people asking "where are all the memes at"? I would usually reply with "I stopped uploading them because I don't want to get communications
banned for a month again and if you don't want to follow me anymore, just remove me ". The majority of them reported me for harassment, spam and inappropriate content because of this and most of the reports actually went through. I kept on getting reported
over and over again and my punishment was usually Xbox Live restrictions. I tried to apply a case review on several occasions, put every time I do I am met with a "copy and pasted" response. That was until the 28th of January, 2018, in which I received a
permeant suspension.



I haven't received a message from Xbox Live in a long time, so I thought I was done being reported. That was until I received three consecutive reports in a row, one of which being the permanently banned suspension. I tried to sign back into my account and
I was met with this message: "This account is permanently suspended from Xbox Live due to inappropriate conduct or content" I was baffled. I thought Xbox reviewed every report that went through? I go to the Xbox Enforcement site and try to find ANYWHERE for
me contact somebody besides the case review. The case review is treacherous. I thought to myself, "I only have 500 letters to type to try to get my account". But to no avail, I found nothing. I tried the case review and to my expectation I was met with a
copy and pasted response. If I could remember (The reason why I don't want to paste the enforcement members response is because I can't and I will say that later and also, I do not want to violate another person's privacy) it said that the main reason why
I was banned was because of "Repetitive Harassment of Xbox Live Gold Trial Members" although in my case review I stated multiple times that I get reported over and over again because people don't see me posting meme/funny videos anymore. A stupid reason, but
that is what has been happening for the past couple of months. A day passed. My review has been upheld.

The worst thing about my Permaban was that it just wasn't my account, it was the whole console. I don't know why Microsoft/Xbox jumped to a console ban, especially on somebody who is innocent. This wasn't only affecting my account, but it was affecting other
accounts as well that were on the Xbox when the ban took place. A month passed since the ban took place. I lost all of my digital games as well. I had around 160 digital games, including DLC (Downloadable content) in most of them. I have added up all the prices
of all my digital games and I would have lost over $5,000 dollars (that is of which I have spent over an eight-year period). I had enough after that, in February, I tried to find any means necessary to contact someone of the enforcement team to tell them
what happened, I knew there had to be some way, but there was none. I started to give up, by the end February every time I tried to access a part of the Xbox store signed under my Permabanned account it would take me to the enforcement page. I tried to access
the forums, but yet again it took me to the enforcement page always. I thought this was ludicrous. Not only, did I get permabanned for false reports, but now I am losing access to even access to call he Xbox website. I've had enough, I decided to make a new
account to defend my main account.

I hope somebody can help me with this problem. I want my account back and that is final (sorry if I seem livid I just haven't played video games in a very long time) I will not make a new account and start over because I would've lost YEARS of progress in
several games. I would've lost hundreds of thousands of dollars. Please... From a gamer's perspective this really hurts. Put yourself in a gamers shoes and have everything taken away from you even though you did nothing wrong... to put it bluntly, it sucks.
I have played Xbox for 8 years of my life and it has become part of my personality, it wouldn't make sense for me to throw it away like that. I'm not a toxic person. My gamer tag even says it... my gamer tag is Happzy. I did a bad thing before and Xbox suspended
me for a month because of it, but I've learned my lesson. I'm not the only person to experience this, I know there are thousands of people who play on Xbox who has been in the same exact situation that I have been and have lost their accounts for unjust reasons.
I hope someone found this post somewhat informative and if someone is able to help me... Thanks. If something here sounds fishy or doesn't add up, by all means, say something. I typed this all pretty quick.

:)

 

Falsely Reported

Hello Trapped Clarity,

For the record I am not part of the Microsoft staff nor a member of the
Enforcement Team. However, if you feel you are being falsely reported then maybe you are playing with the wrong group of people. This is
not to say you and/or them are doing any thing wrong. But, that some people just don't play well with each other. Yes, it is true that some people will use the reporting tools for
revenge (It's my understanding that the Enforcement Team will deal with them very harshly if they do). However, all of us can take steps to avoid playing online with the wrong people. First,
find and join an
Xbox Club that best fits the way you play and who you are. You can always watch members of a club on
Beam to see if they are going to be a good fit before joining them. Also, if you are having problems with someone, you can always

Block them. And, most importantly, just forget them and move on.... Last and not least, stop the
trash talking, either by text and/or party chat. This only serves to invite more problems.

enforcement.xbox.com/

news.xbox.com/2016/09/06/xbox-clubs-lfg-preview/

beam.pro/

support.xbox.com/en-US/xbox-one/xbox-live/block-or-mute-other-player

Good luck and good gaming,

SA

 

Falsely reported

The enforcement team does not use the forums and there is no way to submit a case review for 24 hour suspensions. You will have to wait it out.

 

well first and foremost you should know better

You never compare your case to anyone else

Because the circumstances is never the same and you don't know the full story

To.be perm ban you would've had to do something repeatedly and pretty badly

FYI repeatedly violating the terms of use is a perm ban offence you already admitted to violating it multiple times

Spam isn't ok

Cruising isn't ok

Breaking the rules so many times you do realize any service regardless of Sony or Ms they will eventually suspended you righr permantly and rightfully so?

If you read their story they are far from.innocent

And no since you admited to posting offensively memes resulting in multiple violations they don't excuse you from the rules

Nor does what others do affect your suspension it is YOUR actions alone that affect your suspension

 

If you need urgent contact, call (425) 954-5113.

 

After I received a random month suspension, I deleted all of my videos, except for my YouTube videos which had minimal curse words (by that of which I mean I said the words, "dang heck, darn") I didn't spam. I do not know where you got this from. Instead,
other users decided to spam reports onto me because I merely wanted to change my enforcement history. I wanted to start new on Xbox. I no longer wanted to post memes. Other people tried to blackmail me and reported me over and over again (and rephasing the
story, these reports worked). I don't curse on Xbox. I only say "frick, dang or heck" (again rephasing). I'm just confused how people can upload a game clips of people saying the "N-word" over and over again and how my video in Warframe of me laughing for
a couple minutes straight gets taken down! After words I would even get a message from Xbox, however I did not know that those messages would build up and result to a month/permanent suspension. On top of that, people are reporting me left and right because
they are not saying memes! I think what you said about "And no since you admited to posting offensively memes resulting in multiple violations they don't excuse you from the rules" Nor does what others do affect your suspension it is YOUR actions alone that
affect your suspension" is bogus. If you look around in the forums you can see that there are other people who have suffered the same fate as I have, so MIGHT have been permabanned over one measly report. As a matter a fact, I even got communications banned
because of a harassment report on stream before and afterwards the user replied with alot of crying and laughing emojis and saying "you got what you deserve" I would give you the users gamer tag, but I try to respect another persons privacy. The one month
suspension I deserve... but the permanent one? No, I do not. Can a person not change their enforcement history? Or is it once I do a bad thing it sticks to me like a felony but in the virtual world? That's what it seems like. I did one bad thing and I can't
be forgiven. However, a felon can be forgiven in due time. For the past couple of months, I've had NOTHING to be reported for, even after I stopped posting memes/funny videos... that is unless my past still mattered on Xbox and I can still get reported for
DELETED POSTS.

 

Hi there,

We just want to clarify here that a permanent ban is permanent. Regardless of anyone else's actions, we want to make sure that you understand that permabans are not taken lightly or without cause. There is no way to appeal a permaban, and calling the support
line will not help with any permabans. We don't speculate on anyone else's actions in these situations either. We thank you for posting but enforcement has the final say on these issues. Have a great day.