Falsely Accused and Reported for Cheating

Hey all,

For more information on how the reputation system works on Xbox Live, please take a look at the enforcement website. You'll find more details and steps to improve that reputation. Xbox
Live Reputation System

If you do have any other Support related issues, please feel free to create a new thread in the appropriate forum so the community can provide support specific to your situation.

Thanks!

We need an actual solution from the Enforcement team. Playing non-Rep games is not helping (I've been playing games I'm not even interested in for hours a night, and no changes for a week still). Posting in the User Voice section doesn't help either. There
have been numerous suggestions already posted there, and nothing has changed. Even game developers and Xbox Support representatives have admitted that this is a serious issue.

WE NEED AN ACTUAL SOLUTION OR CHANGE TO THE SYSTEM.

Hello and good evening. Been on Xbox Live for eight years here and this is the first time that I have been dipped in such a category and I cannot even play online with people because of this flawed reputation system.

Other players had reported me falsely for cheating despite that I have been casually minding my own business and playing GTA Online without getting in the way of others and doing what I just want to do. I have been playing GTA Online ever since it's launch
on October 2nd, 2013 and have a legitimate level, K/D and in-game amount of money. I have never, ever used a JTAG Xbox 360 nor used those cheating DNS servers that plague GTA Online on the 360.

My current rank on my main GTA Online character on the Xbox One is Level 746. And that rank is expected to be seen with almost three years of playing the game, even being part of a few live streams with Rockstar before. However, due to the JTAG issue on
the 360 along with the character transfer system, there have been many alternate accounts being made with ridiculous profiles, ranks, K/Ds, modded stats, impossibly high GTA money amounts and invisible/glitched character bodies.

I even take screenshots of every cheater I see in lobbies. I refuse to engage them, but I like to save evidence that may come in handy. I even report said cheaters through the usual menu and block them too.

Yet, a legitimate player such as me gets reported just for minding his own business and playing the game? I understand some people cannot tell I'm a legitimate player, but it shows on my Rockstar Social Club profile and stats (
s31.postimg.org/.../GTAonlinestats.png ). This is ridiculous!

Also, I checked my reputation on the enforcement page, and it also seems to be confused as to what I am. And those reports I got against me all seemed to happen within the last week to today. (
s32.postimg.org/.../flawedrepsystem.png ) And I cannot make a case about this problem either?

As for the communication issues, I know I have been recently suspended for one week for communication, but I had accepted it and waited until it was lifted.

This system really needs to be looked at again. I know some of the games here take their reports and stat readings differently, but even then, the amount of people being sent to the "Avoid Me" reputation is picking up again, and it hurts legitimate players
mostly.

If there is any way to fix this issue rather than hoping I could somehow end up in matchmaking in other games (again, somehow...) I would appreciate it. I'm even trying to get into other games, but with no luck at all.

Thank you and have a good evening,

- 8 Year Xbox Live player

My mistake, I figured a case review might help. In that case, there's apparently no appeal to getting unjustly put in bad rep. A few players can report/block you to avoid getting matched up against you, and then we have to suffer the consequences. Getting
a suspension for a violation is one thing, but ths Rep system is seriously flawed.

I really hope the Enforcement team will address our issue.

You have already posted regarding this issue here:

forums.xbox.com/.../2178544.aspx

In the future avoid spamming in the forums.