False Reports?

How exactly does MS know if their automated system is accurate? I spoke to a rep and he told me MS has an automated suspension system, when so many people report you, you're automatically suspended without an investigation. I've had people literally TELL
me they were going to have their entire FL of 100 people report me to get me suspended, how can they tell what is valid and what is false?

:)

 

Warning GAME UK have cancelled all Mass Effect pre-orders

Blockbuster have more in for preorder as well

www.blockbuster.co.uk/.../productsearchresults.aspx

 

Account Banned Falsely

So I've had a few issues with messaging on xbox but a couple months ago my account got banned for apparently Ddossing but that is completely false. As I do not know how nor do I have the equipment to Ddoss. I talked to support and they said my best bet would be to try to find an xbox ambassador on here since the enforcement team permanently banned my account and completely ignored what I had to say. What they do not know is they gave me the main reason I got banned and its completely false. So if there is an ambassador on here. Please help.

 

& I honestly believe that is why I was recently suspended, the automated system, but when I inquired on the enforcement forum I got a snide reply and my thread was deleted.

 

Automatic system lol. There is no automated system,every complaint is investigated by the enforcement team & action is taken when necessary.If you were suspended then you did something against the ToC or CoC.

 

I spoke to a representative via phone, 1-800-4MYXBOX, who said he was shown a presentation on the enforcement team, said they do that, but there is also an automated system where if you receive so many reports you're automatically suspended. Doubtful that
he'd lie...

So you're telling me if some kid has his 100 friends report me, they investigate every report and will know that they're just reporting me for funsies? I HIGHLY doubt it, but I'd love to be proven wrong because if kids can just get away with reporting other
users because they don't like them where there is no fault that is ridiculous.

 

Well he has lied.If it was automated then it would be abused & people would be getting suspended unjustly all of the time.

The enforcement team investigate EVERY complaint.If someone is found to be filing a lot of false complaints then they will get suspended or even banned.

 

badger could I ask do the enforcement team have a similar system to blizzard where I think all voice chat is recorded and anything typed in will be easily traced at the time it is reported as time date etc will be on the complaint information

, (im not sure on that one)

 

There is a record of messages sent & voice messages so any complaints about sent messages can be investigated.

Not sure about in game voice chat,think thats something where the person needs to be caught in the act.

 

".If it was automated then it would be abused & people would be getting suspended unjustly all of the time."

Exactly. I've heard of people who don't even have mics get suspended from using voice communication because they received so many complaints, that HAS to be the automated system. Do you work for MS? I'm just curious, because how exactly can you call one
of them a liar? I'd like to speak to someone who does, and is familiar with all of this.

 

Bans and suspensions are not given out by an automated system.

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What the support staff told you was incorrect,either they didn`t know the answer or they lied.

Phone support are a completely different department to enforcement.

 

Sorry, I know I've asked before, but where exactly is it noted, by an MS representative that works in or with the enforcement team, that messages are saved by MS? I hear people in the forums make that statement often, but I've never once seen it officially
stated by MS.

 

Why would multiple representatives tell me that, then?

 

If you REALLY want more info on how the PET works check out the Vulcan toolset and false reports ........ I must ask what game you are playing where the entire community is griefing..?? That way I can avoid it. Thank You and Good Luck!!!

 

You can have a communication ban for sending messages so you don't have to have a headset.

Phone support know little to nothing about xbox live enforcement as it's absolutely nothing to do with them.

No,i don't work for Microsoft but i've been using xbox live for 10 years & been an ambassador for 3 years so i have a good knowledge of how things work.

If you don't believe me then so be it,makes no difference to me.