False report appeal denied

n0ahg · Feb 2, 2023

My daughter has been reported by one of her class friends. He laughed, said to her that he had reported her, and went offline. They are 10 years old and now she has a suspension and two strikes on her account. I filed an appeal but was denied. I feel like it's not worth giving Microsoft any more of my money as they haven't bothered to follow this up and I know my daughter wouldn't have said what she is accused of.

I know nothing will be done now and she'll have these strikes on her account for life but I won't be buying any more Xbox live games if this is how they treat their customers. I am a systems analyst, ex MSDN, and used to run computer systems at a university and had to deal with reports myself.

:)

vanhellsing95

if its true then atleast help me appeal this false report before i get a lawyer

Vito PalermoSl

I've already sent an appeal for both false reports i have and they said they would get back to me but my new question is if I appeal will the strike be removed? Because long story short i was false reported and it counted tor 6 strikes 2 more of them and I am permanently banned, if my appeal is accepted are the 6 strikes lifted and also do strikes rest yearly or something? And if I reach maximum strikes do they reset? I hope i don't get to that point but because of the false report it might happen

ngocphi

You only get one appeal at enforcement.xbox.com

False reports get.ignored

But.if you are breaking the rules then you do.get.punished

Obsessive Power

You will never be banned for mass reports.

There has always been this myth on these forums that if someone doesn't like you they can report you on mass and this would result in a ban. However, this is completely untrue. The fact is, it only takes ONE correct report for you to receive a suspension. False reporting is violation of the Xbox Live ToS.

If it was for a profile picture then it was probably a copywrite image. You can not just add any image you find on the internet and use it on your profile.

https://www.xbox.com/legal/community-standards

kyle_m4496

Hi Jay. My name is Kyle and I'm an independent advisor.

Xbox Safety investigate player reports and take each report into consideration when making an enforcement decision. However, a certain number or frequency of reports doesn't mean you'll receive an enforcement action.

All reports are investigated by humans, not bots. This means mass reporting won't get you suspended, unless you violated Xbox's rules.

Xbox Support don't have access to enforcement details, so you are advised not to contact them regarding these cases.

Some enforcement actions are eligible for appeal, but short suspensions typically can't be appealed. You can check your enforcement details here: https://support.xbox.com/help/family-online-safety/enforcement/enforcement-history

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