False Advertising of In game purchase - Fortnite Starter Pack

Discus and support False Advertising of In game purchase - Fortnite Starter Pack in XBoX Games and Apps to solve the problem; Hey, Is there anyway to refund an in game purchase because of false advertisement. Please let me know. Thanks. def6668b-8b0e-4baa-874a-2f23c8bc0bd1 Discussion in 'XBoX Games and Apps' started by MasterPham, Sep 20, 2018.

  1. MasterPham
    MasterPham Guest

    False Advertising of In game purchase - Fortnite Starter Pack


    Hey,

    Is there anyway to refund an in game purchase because of false advertisement. Please let me know.

    Thanks.

    :)
     
    MasterPham, Sep 20, 2018
    #1
  2. XBF Paul M
    XBF Paul M Guest
    False advertising in fortnite

    Hiya, ItZ_Loka!

    Paul from Xbox Forums Team here to assist with the issue, as previously mention by the ambassadors this would have to be brought up to Epic Games. I am glad they were able to give you the correct information and I hope this helped fix the issue.

    Happy Gaming!

    Paul Xbox Forums!
     
    XBF Paul M, Sep 20, 2018
    #2
  3. ItZ_Loka
    ItZ_Loka Guest
    False advertising in fortnite

    Ok thanks i just wanted to be sure
     
    ItZ_Loka, Sep 20, 2018
    #3
  4. StuartATrueRed
    StuartATrueRed Guest

    False Advertising of In game purchase - Fortnite Starter Pack

    StuartATrueRed, Sep 20, 2018
    #4
  5. StuartATrueRed Win User

    False Advertising of In game purchase - Fortnite Starter Pack

    Hi, you can request a refund for content you have purchased here https://support.xbox.com/en-GB/forms/request-refund
  6. CarTzy Win User

    Based on your question, “i sent myself 2 of the fortnite starter packs to my alt account but i cant redeem the other one and my friends cant redeem the code but my alt but my alt already has one,

    Hello Jmal David,

    Thank you for posting in the Microsoft Community.

    I can see that you are having trouble redeeming the fortnite starter packs. Please try the following steps:



    - Make sure you are signed in to the account that purchased the starter packs.

    - Go to the Microsoft Store on your console and search for "fortnite starter pack".

    - Select the starter pack that you want to redeem and click on "Install".

    - Launch Fortnite and check if the starter pack items are in your locker.



    If this does not work, please contact our live support team, as they have the necessary tools to further diagnose the issue and provide you with a timely resolution.



    We apologize for any inconvenience this may have caused you and we appreciate your patience and understanding. Thank you for choosing Xbox.
  7. The Viral Cyrix Win User

    Fortnite

  8. DreadCamp Win User

    Fortnite starter pack PC (microsoft store)

    Unfortunately the vbucks will not transfer over. Its easier to buy the starter pack from the store in fortnite
  9. GreyStormGaming Win User

    False advertising in fortnite

    Looks like epic games in the new EA
Thema:

False Advertising of In game purchase - Fortnite Starter Pack

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