Falout 3 message with code disappeared

Hi,

I pre-order Fallout 4 and i got code for Fallout 3 in message. At that time Fallout 3 wasn't available for Xbox One so i can't redeem code.

Now when Fallout 4 is arrived and i have new interface in Xbox One message with gift code for Fallout 3 is disappeared. I can't find it now in my messages.

:)

 

Message with Fallout 3 code disappeared

My message with my Fallout 3 code disappeared

 

I preordered falout 4 and didn't receive fallout 3 code

Promotion Details: I preordered falout 4 and didn't receive fallout 3 code

Date of Purchase: 9 November 2015

Promo Item(s): fallout 3 ..

 

Hi there!

It sounds like the message you received has expired as all Xbox Live messages expire after 28 days.

However, a member of the Xbox Support team will be along soon and may be able to retrieve the code for you.

In the future, remember to take a note of any codes sent to you via XBL message to ensure you don't lose them!

I hope this helps!

-

 

Hey there byym!

I've sent you a Forums Private Message. You can check those by clicking
HERE. =)