Fallout4 update stuck 2/3 the way

I've been trying for a while now to figure it out but I haven't had any luck. I've tried deleting local saves, hard restart, deleting the game and try again, my nat type is open, I've tried installing the game offline and then update the game and nothing
works and I am getting a little fed up. My Xbox is up to date and I downloaded stuff earlier this week but it's just this update that is stuck. Any tips?

:)

 

Fallout 4 pre order

Hey, I have pre ordered Fallout4 and have not received the Fallout 3 code yet either

 

Fallout 3 code

I pre order fallout4 and the messages expired. Is there a way I can get it sent to me again?

 

Hello Nemo!

It sounds like you're having trouble with an update stopping please take a look at this support article and try some of the listed steps.:

The installation process stops at or near 0% when installing an Xbox One game from a disc. Please let us know with a reply how it goes.

Thanks for reaching out!

 

You should try seeing if the update works on the other account.

 

The game is digital or physical?

Because on digital if you uninstall it shouldn't appear the update again, the files are updated when you re download it again.

 

Hey! Thanks for getting back to me.

I've tried it once before but I'm trying again. After following the steps, it stopped at the same place as last time.

 

I am sure you have checked this but it doesn't hurt to ask. There are no space issues on your HD right?

 

I got over 60 gb left. Thanks for suggesting, tho

 

I cleared my locally saved games. At this point, I'm up to try pretty much anything. How do you delete the Cache?

 

Hey Nemo,

Sorry to hear about Fallout not installing, let's try to get you back to the wasteland! I see you've done quite a bit of troubleshooting on your own. As a next step,
suggest you perform a factory reset

while keeping your games and apps by doing the following:

1. Press the Xbox button to open the guide.
2. Select Settings.
3. Select All Settings.
4. Select System.
5. Select Console info & updates.
6. Select Reset console.

Let us know if this helps!

1. 
   

 

Hey Lance!

Thanks for the advice. I just tried and it got stuck at 38% just like the other attempts. I think my next attempt would be to do it at someone else's house and see if it's my internet. My nat type is a little erratic hopping between moderate and open. I
tried changing the port and it'll be open for a little bit but then go back to moderate.

I'm going out of town for about a week so I'll try doing it when I get back.

Thanks again! I'll keep y'all posted.

 

I figured out why the update didn't download. It was a restriction or a closed gate or something like that on the wifi. I brought my Xbox over to a friends house and downloaded everything easy as powder snow!

Thanks for your help!