Fallout Shelter In Game Purchase Does Not Work

I am playing Fallout Shelter on the Xbox One. I have made three in game purchases. However, I have tried to make other purchases over the past few days and it will not go to my account confirmation page. It just returns to the original items for purchase
selection page. Is this function broken or it their a limit to purchases in the game?

:)

 

One-Two-Free Punch

I made two purchases on fallout shelter of 3.99$. Does that still qualify? I’m hoping so

 

Fallout Shelter confused by the FAQ for free to play rewards

Hello Pure Snipez xx,

Since the only way to make purchases for this game is through the game itself, these purchases are not eligible, as we explained on your previous post and as you describe in the FAQ you reference, "This does not include purchases made within the game". Since
these transactions are made through that company, we cannot track these purchases, and therefore they are not eligible for the offer.

For example, the game Trove has purchases you can make from the Xbox store (Get Trove - Microsoft Store), while Fallout Shelter has no add-ons available
for purchase (Get Fallout Shelter - Microsoft Store).

 

Hey there augustdarkfire,

In this case, you'll want to reach out to the Official Xbox chat and phone teams for a closer look at the billing and purchase information. They'll be able to take a closer look at this with you.
Contact Official Xbox Support

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