Fallout Shelter access problem on Windows 10

Hi everyone,

I have a problem on Fallout Shelter on Windows 10, from 2 days I have no way to access to my Vault,

I downloaded the game directly from Windows 10 store, in the Windows Xbox account

I can see my progress in the game (62%), but when I open the game I have no way to go forward from the home page.

I also tried to reinstall the game without any change. Someone can help me please ?! Many thanks

:)

 

Fallout Shelter FAQ

Now is your chance to show off what you've got as an Overseer! Build the perfect bunker in Fallout Shelter coming to Xbox One and Windows 10. Brave the wasteland, repopulate the world and defend your bunker from Raiders!



Q: When is Fallout Shelter releasing on Xbox One and Windows 10?

A: Fallout Shelter will release on February 7th, 2017 at 10AM PDT.



Q: Is Fallout Shelter a Play Anywhere title?

A: Yes, it is! If you download Fallout Shelter through the Xbox Store, you'll be able to access the game on your Windows 10 PC via the Windows Store and vice versa. Additionally game saves and achievements will sync across both platforms.



Q: What are the PC requirements for Fallout Shelter?

A: For the best possible experience you’re looking for, you'll want to have the recommended hardware below:



Minimum

CPU/Processor: Intel Core 2 Quad CPU Q9550 @2.83GHZ or AMD equivalent or better

GPU/Graphics: NVIDIA® GeForce® GTS 250 1GHZ or AMD Radeon™ HD 6970 1GHZ

VRAM: 1GB

Storage: 2GB

Input: Keyboard & Mouse or Xbox Controller



Q: Can I pre-order Fallout Shelter?

A: There are no pre-order options for this title as it is a Free-To-Play title supported by in-game micro transactions. You can download Fallout Shelter for

Xbox One or Windows 10 on February 7th, 2017 at 10AM PDT.



Q: Do I need to be online to play Fallout Shelter?

A: Yes, Fallout Shelter on Xbox One and Windows 10 does require for you to be connected to Xbox Live.



Tips to help if you're running into trouble with Fallout Shelter

Q: What should I do if I am running into issues with Game DVR and Broadcasting Fallout Shelter?

A: Game DVR and broadcasting is not supported for Fallout Shelter at this time. But keep an eye out for improvements and new additions to the Fallout Shelter experience.



Q: What should I do if I want the best experience while switching between playing Fallout Shelter on Xbox One and Windows 10?

A: For the best experience when switching between the Xbox One console and Windows 10, be sure to wait five minutes or longer before switching sessions on different devices to ensure save files have proper time to sync. On Windows 10, you may receive a Xbox
dialogue telling you that your saved games are taking too long to synchronize. If you have waited 5 minutes from the last time you saved and exited the game on another device, select “Sync last saved data”.



Q: Can I sync my saves from Fallout Shelter on iOS, Android or the current PC version?

A: No, it's not possible to sync saves between previous versions of the game and Xbox One or Windows 10 however you can use the Play Anywhere feature to switch between Xbox One and Windows 10 and retain the same game save on those devices.

Q: What should I do if the Fallout Shelter installation stops and restarts or won't install on Xbox One?

A: While installing the game, your console may report an incorrect file size or the download may stop/fail. If this happens, wait a few minutes and it should restart and successfully complete the download. This issue will be addressed in a future update.

These links below can help if you run into trouble with installation of or playing Fallout Shelter

Issues Installing a Game

Slow Download/Installs

Cloud Save Errors

How To Get Software and Driver Updates on Windows 10

How to Change the Default Download/Install
Destination on Windows 10

 

Fallout Shelter is now crashing 100% of the time.

Xbox Anywhere game Fallout Shelter will not update in the store, and will not reinstall properly. Since the Windows 10 Creator update this game now crashes constantly.