Fallout 4 purchased, but no code received.

I have a reference number of 1314045862.

thank you!!

:)

 

Fallout 3 code unreceived

Gt =

Fallout 4 was purchased 10+ days ago via preorder.

No fallout 3 code received.

Please help,

 

Never received Fallout 3 code.

Purchased Fallout 4 on Nov. 17th but never received the Fallout 3 code.

 

I'm not sure if I can edit this. What I meant was that I never got the Fallout 3 CODE. I purchased on NOV 6th. Sorry for any confusion, and thank you in advance.

 

Hi there!

Firstly, please make sure you have reviewed the terms and conditions of this offer at the very bottom of this page: www.xbox.com/en-GB/games/fallout-4 to make sure that you are eligible to receive a code for Fallout 4.

Secondly, it is quite possible that the message was sent to you but has since expired since all Xbox Live messages expire after 28 days.

If that is the case, a member of the Xbox Support staff will be along soon and they may be able to retrieve your code.

If you were never sent the code, and believe you should have received it, it may have just been a glitch and again, Xbox Support will be along to lend a hand. Please also note that it can take up to 10 working days for it to be sent to you.

I hope this helps you today!

Regards,

-

 

I am eligible. I spoke to xbox support who confirmed that and also gave me the code: 1314045862

Support told me to reference that code here to get my Fallout 3 code.

I checked my xbox messages, but never did receive a code.