Fallout 3 Game Key Deleted

Good day! I bought the game Fallout 4 and got the bonus key for Fallout 3. I had to return the console to factory settings and all the messages have been deleted. How can I return the key to the bonus game?

I pre-ordered Fallout 4 on November 1st, 2015.

It has been more than 7-10 days.

Still no Fallout 3 key.

And no Support reply either, FANTASTIC.

I bought a code for Fallout 76 on Instant-Gaming and when I enter the code that it gave me it actuaaly gave Fallout 3, and not Fallout 76. Is there anyway to verified what a code give us somewhere ? And did that happen to anybody and it got resolved
?(sorry if my english is bad, i'm french)

Hi,

since that you buyed a digital code from a third party seller, you should ask them to check and solve the issue. If the code refers to Fallout 3, they give you a Fallout 3 key

Sorry to have to bring you bad news but there is no legal service that offers a legal download of Fallout 3 if you register an existing key

Hey there!

Thanks for the support message.

Sorry to hear you're runing into issues redeeming your code for Fallout 3.

Have you tried to redeem the code on Xbox.com yet? If not, please give that a go to see if that works. If that doesn't work, please go to
account.microsoft.com/subscriptions to make sure you don't have any past due balances on your account or anything out of the ordinary. Please also check your billing info on that page
to make sure that you don't have split billing accounts either by going to
http://account.microsoft.com/ and then clicking on "Payments & Billing" then "Billing info"

If all else fails, please go ahead and reach out to Xbox official support by going to http://support.xbox,com/contact-us/

Cheers!