Fallout 3 Free Download Code says expired

I purchased Fallout 4 last week. I am unable to activate my free download of Fallout 3 after purchasing Fallout 4, the code will not work.

I get error code 0x80153016 and according to your error help, it says this download offer is no longer available. I logged a support case and they confirmed the code has expired and gave me the contact details for Promotions and Specials.

Please can you advise, I am not happy that a free advertised game download does not work and that I have spent the first 45 mins of my Saturday liaising with Microsoft.

:)

 

Fallout 3 Promotional Code Expired

Promotion: Free Fallout 3 download code with digital purchase of Fallout 4

Date of purchase: some time before release of fallout 4

My code message expired.

 

Expired message with Fallout 3 code

• Promotion name: “Free Fallout 3 code with digital purchase of Fallout 4”
• Date of purchase: January 17 2016
• Issue:
  • “The message with my Fallout 3 code has expired.”
  • After I purchased Fallout 4 on the Xbox one I later received the Fallout 3 code through a message but did not have enough space to download the game until now. When I was about to use the code and download Fallout 3, the message had expired.
    

 

Hey there, Knight Morgan! We do not have record of giving you this code. Did you purchase Fallout 4 physically and receive Fallout 3 from the disc case? If you did, then you will need to go back to the retailer and explain to them the situation. We are unable
to assist with physical codes given out by retailers.

If you made this purchase on the Xbox One Store, please post back on the account that you made the purchase so that we can look into this further. Thanks!