Fallout 3 code not received

As the subject says, I pre-ordered fallout 4 through xbox store but still no code.

:)

 

Free Fallout 3 code with digital purchase of Fallout 4 - I have not received my Fallout 3 code after 10 calendar days.

I have not received my Fallout 3 code after 10 calendar days. I purchased Fallout 4 on 12/8/15.

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If you haven’t received your code for Fallout 3 after 10 calendar days, please make a new thread with the following information:

• Promotion name: “Free Fallout 3 code with digital purchase of Fallout 4”
• Date of purchase: “12/8/15”
• Issue:
  • “I have not received my Fallout 3 code after 10 calendar days.”

 

I have not received my fallout 3 code with my pre purchase of fallout 4

free fallout 3 code with digital purchase of fallout 4

November 5th 2015

I have not received my fallout 3 code after ten calendar days

 

Hi there!

Firstly, let me just say that the Xbox Forums Support team are working their way through the forum posts, and you should expect a response within 2-3 working days to this thread. Please see below for more information in the mean time.

Secondly, please make sure you have reviewed the terms and conditions of this offer at the very bottom of this page: www.xbox.com/en-GB/games/fallout-4 to make sure that you are eligible to receive a code for Fallout 4.

Please also note that it can take up to 10 calendar days for the code to be sent to you via Xbox Live message.

Thirdly, it is possible that the message was sent to you but has since expired since all Xbox Live messages expire after 28 days.

If that is the case, a member of the Xbox Support staff will be along soon and they may be able to retrieve your code.

If you were never sent the code, and believe you should have received it, it may have just been a glitch and again, Xbox Support will be along to lend a hand in getting you your code.

I hope this helps you today!

Thanks,

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