Fallout 3 code not received yet

Hi there.

I pre-ordered Fallout 4 on november 9th through Xbox One marketplace, and have still not gotten a message with the download code for Fallout 3.

Thanks in advance.

:)

 

have not received Fallout 3 code

I pre-ordered fallout 4 but have not yet received my code for fallout 3 yet?

 

Didn't Receive Fallout 3 Code

Similar situation for me. Bought the Fallout 4 / Fallout 3 bundle in September '15 and have not received Fallout 3 code yet.

 

Hi there!

Firstly, let me just say that the Xbox Forums Support team are working their way through the forum posts, and you should expect a response within 2-3 working days to this thread. Please see below for more information in the mean time.

Secondly, please make sure you have reviewed the terms and conditions of this offer at the very bottom of this page: www.xbox.com/en-GB/games/fallout-4 to make sure that you are eligible to receive a code for Fallout 4.

Please also note that it can take up to 10 calendar days for the code to be sent to you via Xbox Live message.

Thirdly, it is possible that the message was sent to you but has since expired since all Xbox Live messages expire after 28 days.

If that is the case, a member of the Xbox Support staff will be along soon and they may be able to retrieve your code.

If you were never sent the code, and believe you should have received it, it may have just been a glitch and again, Xbox Support will be along to lend a hand in getting you your code.

I hope this helps you today!

Cheers,

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nickispro123456,

Can I please ask, if you haven't already, that you make your own thread so that the Xbox Forums Support team can give you a more personalised response? It also makes it easier for them to manage, allowing you to get a quicker response.

Thanks for your understanding!

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Hey there Nebiros MX! I've sent you a Forums Private Message. You can check those by clicking
HERE. =)

nickispro123456, if you purchased Fallout 4 between the 10th and the 13th please keep an eye out for the code this week. If you don't receive anything by Friday please create a new thread and let us know. Thanks!