Fallout 3 code not received after buying Fallout 4 on xbox.com on 31/10/2015

Hey there, tom! I've sent you a Forums Private Message. You can check those by clicking HERE.

Fallout 3 will be delivered 7-10 days after the purchase date of Fallout 4. If you don't receive a code 10 days after purchase (Nov. 20th 2015 in your case), please post back here to let us know.

Thanks!

Promotion name: “Free Fallout 3 code with digital purchase of Fallout 4”

Date of purchase: 11/22/2015

Issue:

“I have not received my Fallout 3 code after 10 calendar days.”

When I put in the Fallout 3 code Fallout 3 was not credited to my account

I purchased Fallout 4 in an Xbox One Bundle from the Microsoft store

I have contacted customer service several times about this issue and my reference number is
[Mod Removed]

The code was apparently used by be on 12/15/2015, but when the Microsoft Tech team reviewed my account they saw that my account was not credited with the download of Fallout 3. Therefore, I am requesting a new Fallout 3 code.

date of purchase was 11/10/2015.

I have not received my Fallout 3 code after 10 calendar days.

It will take about 7-10 days after your Fallout 4 pre-order to receive a code for Fallout 3. Hope this helps.