Falla o Bug en Need For Speed Rivals

SlinerMike · Jan 12, 2020

Actualmente sigue un problema con este juego, al iniciar el juego en la consola y pulsar A en la pantalla de inicio y comienza a cargar los datos de la juego, este se congela, el sonido del juego se traba y al minuto me saca a la inició de la xbox. Pense
que era problema que actualizarian pero ya tiene mas de 6 meses y sigue.

Ya intenté desinstalar e instalar el juego varias veces, desconectar y conectar las consola, dejar oprimido el boton de apagado, e incluso restaure de fabrica la consola y nada. Esto ya es más hacia un problema del juego.

Destacó que el juego lo tengo en formato digital. Ya que tambien tengo el mismo juego en versión para la 360 en fisico, en disco y lo leé sin problema alguno. Por lo tanto el problema es para la versión del One, ningún otro juego digital me ha causado el
mismo problema

Ya reporte el juego desde la opción dentro de la Store, desde la página de oficial de xbox y levanté un reporte, quedo en resivir notificación del problema pero nada. Si el error persiste es un juego que no sirve y es dinero perdido

:)

Panno92

Translation:

Currently a problem with this game follows, when you start the game on the console and press A on the home screen and start loading the game data, it freezes, the sound of the game locks and the minute takes me to the started from the xbox. I thought
it was a problem that they would update but it already has more than 6 months and continues.

I already tried to uninstall and install the game several times, disconnect and connect the console, press and hold the shutdown button, and even factory reset the console and nothing. This is already more towards a game problem.

He stressed that I have the game in digital format. Since I also have the same game in version for the 360 in physical, on disk and I read it without any problem. Therefore the problem is for the One version, no other digital game has caused me the same
problem

I already reported the game from the option inside the Store, from the official xbox page and I raised a report, I agree to report the problem but nothing. If the error persists it is a game that does not work and is lost money

---------

Answer:

Hi, I am sorry for your issue... I made some research and it seems that this is a known problem without any fix, probably caused by some problem of the EA servers. As reported in the EA forum many people are experiencing this problems...

https://answers.ea.com/t5/Need-for-...keeps-freezing-at-loading/td-p/6887561/page/4 https://answers.ea.com/t5/Need-for-...ne-loading-screen-freeze/td-p/2061329/page/27

Some people "solved" the problem playing the game offline, others with a soft reset of the console (press the xbox logo on the console for 10 second when the console is on, it will clear the cache of the xbox)

Since this problem is related to this game only and it seems a problem related to EA servers I suggest you to directly contact their support, but from what I have seen they are not trying to fix it...

xM4X1x

Hola!

En mi posteo, ya mencioné que probé desinstalar e instalar el juego nuevamente, pero no solucionó el problema.

Hello!

In my post, I already mentioned that I tried to uninstall and install the game again, but it did not solve the problem.

XBF Diego M

Hi Maxi,

I'm sorry to hear that Need for Speed Rivals is crashing when trying to load the game. I'd be happy to help you.

When restarting your Xbox did you also unplug the power cable and reset the power unit? Go ahead and do a

hard reset and power cycle. Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then re-connect and
turn on the Xbox.

If that doesn't help then take a look and go over this entire guide pertaining to issues like this with games:

https://support.xbox.com/games/troubleshooting/game-freeze-solution

It will go over things like a factory reset and profile data. Let us know if you need further assistance!

XBF Javier R

Hello Maxi,

The soft reset setting is there specifically to allow you the benefit of factory resetting the console without having to remove the games and apps.

Have you already attempted this?

This step will also perform any maintenance within the internal OS if the console detects that it is needed.

Please try this and let us know if this works.

Best wishes!

xM4X1x

Gracias, ya mismo lo publico

[Translation-

Thanks, I'll publish it right now]

Falla o Bug en Need For Speed Rivals