Falha no Login em Minecraft PS4[Translation-Minecraft PS4 Login Failed]

SS_Belmonte · May 8, 2020

Olá, estou tendo problemas de login com minha conta microsoft.

Tenho esta conta desde quando tinha o XBox e sim, tenho perfil no XBox Social (GameTag: SSBelmonte).

Eu utilizo a mesma conta para o PS4.

Tive problemas que foram citados anteriormente por outros jogadores aqui no fórum:

- Minha conta "já estava conectada" (porém, com GameTag diferente)

- Desvinculei a conta e conectei novamente com o endereço de e-mail que utilizo para o PS4 (que tem perfil no XBox Social)

- Houve falha no login

- Desvinculei e tentei conectar com outra conta. Infelizmente não me recordava que esta não tinha perfil na XBox Social/Live, então o login não foi possível.

- Quando cliquei em "fazer login gratuitamente", o jogo tentava concectar a minha conta e dava falha de login (sendo que eu nem tinha preenchido os campos com o endereço de e-mail)

Ou seja:

Não consigo por minha conta novamente, pois o jogo interpreta que a mesma já está conectada;

Não consigo desvincular, pois não tenho nenhuma conta conectada no jogo.

Já fui nos meus perfis da Microsoft, XBox Social/Live e no próprio Site Oficial do Minecraft e está tudo em ordem.

Como devo proceder?

[Translation-Hello, I'm having login issues with my microsoft account.

I have this account since I had xbox and yes, I have a profile on XBox Social (GameTag: SSBelmonte).

I use the same account for the PS4.

I had problems that were mentioned earlier by other players here on the forum:

- My account "was already connected" (however, with different GameTag)

- Unlinked the account and connected again with the email address I use for the PS4 (which has profile in Social XBox)

- Login failed

- I delinked and tried to connect with another account. Unfortunately I didn't remember that this one didn't have a profile on XBox Social/Live, so login was not possible.

- When I clicked on "log in for free", the game tried to grant my account and gave login failure (being that I had not even filled in the fields with the email address)

That is:

I can't do it on my own again, because the game interprets that it is already connected;

I can't unlink because I don't have any account connected in the game.

I've been on my Microsoft profiles, XBox Social/Live and the Minecraft Official Website itself and everything is in order.

How should I proceed?]

:)

XBF Brad A

Hi Belmonte,

Thank you for posting on the Xbox forums. We understand that you are unable to sign in to your Microsoft account through Minecraft for PlayStation 4. Are you able to sign in to your Microsoft account through the
Xbox websiteand
Microsoft website? Does an error message appear when you attempt to sign in to the websites? If you are able to sign in to the websites
without experiencing any issues, we suggest reaching out to Mojang Supportand PlayStation Support for more assistance.
Also make sure not signed into Minecraft on any other device. We hope this information helps!

Thanks,

Brad

XBF Brad A

Hi Marlon,

Thank you for posting on the Xbox forums. We understand that you are unable to sign in to your Microsoft account through Minecraft for PlayStation 4. Are you able to sign in to your Microsoft account through the
Xbox websiteand
Microsoft website? Does an error message appear when you attempt to sign in to the websites? If you are able to sign in to the websites
without experiencing any issues, we suggest reaching out to Mojang Supportand PlayStation Support for more assistance.
Also make sure not signed into Minecraft on any other device. We hope this information helps!

Thanks,

Brad

XBF Brad A

Hi Belmonte,

Thanks for reaching out to the forums. We understand you are having issues linking accounts. Unfortunately, you will need to get with PlayStation support. The settings to unlink the account are in the PlayStation profile.

Please note that once a Microsoft account has been linked to a PlayStation™ Network account, it cannot be unlinked without loss of access to entitlements and Minecoins on other platforms.

Thanks,

Brad

Default__585

Where do I go to do that? Is it the same website or since Microsoft owns them is it somewhere on the Microsoft website?

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

Kindly sign in to https://account.microsoft.com to check if you will encounter any errors. If there is no error, you will be needing to reach out to Mojang so they can check what is causing the issue.

Falha no Login em Minecraft PS4[Translation-Minecraft PS4 Login Failed]