Failed to receive the 50,000 rewards points for upgrading from a One to a One S

Discus and support Failed to receive the 50,000 rewards points for upgrading from a One to a One S in XBoX Rewards & Social to solve the problem; I purchased an Xbox One S during the black friday sales from the Microsoft Store website mainly because of the 50,000 reward points that were supposed... Discussion in 'XBoX Rewards & Social' started by Nuggetfn22004, Dec 27, 2016.

  1. Nuggetfn22004
    Nuggetfn22004 Guest

    Failed to receive the 50,000 rewards points for upgrading from a One to a One S


    I purchased an Xbox One S during the black friday sales from the Microsoft Store website mainly because of the 50,000 reward points that were supposed to be added to my account. The Xbox is setup and activated with my Gamertag and yet I still don't have
    the points. Could someone please fix this? Thanks!

    :)
     
    Nuggetfn22004, Dec 27, 2016
    #1
  2. XBOXJD04
    XBOXJD04 Guest
    Missing points

    When I upgraded from my xbox one to xbox one s I was supposed to receive 50,000 points. I only received 30,000 rewards points.

    The promotion was in November 2016 for upgrading to xbox one s.
     
    XBOXJD04, Dec 27, 2016
    #2
  3. B0St0n
    B0St0n Guest
    pending reward points

    I have a reference number 1365251028. I cant see the 50,000 reward points pending in my account after upgrading from Xbox 360 to Xbox one s
     
    B0St0n, Dec 27, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Failed to receive the 50,000 rewards points for upgrading from a One to a One S

    Hello Nuggetfn22004,

    Apologies for the inconvenience. We will adjust your account to reflect this purchase. You should see the Credits pending by the end of next week at the latest.
     
    XBLRewards8, Dec 28, 2016
    #4
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Thema:

Failed to receive the 50,000 rewards points for upgrading from a One to a One S