Failed to get redeemed item from MyVIP Vault

Discus and support Failed to get redeemed item from MyVIP Vault in XBoX Rewards & Social to solve the problem; I redeemed the World of Tanks Leg-Up Bundle from MyVIP Vault on 02/04/18 and have not recieved the code. I have checked the email address and it was... Discussion in 'XBoX Rewards & Social' started by UnshiftedAura58, Apr 7, 2018.

  1. UnshiftedAura58
    UnshiftedAura58 Guest

    Failed to get redeemed item from MyVIP Vault


    I redeemed the World of Tanks Leg-Up Bundle from MyVIP Vault on 02/04/18 and have not recieved the code. I have checked the email address and it was correct and also checked spam folder every other day so I am positive that it has
    not been sent

    :)
     
    UnshiftedAura58, Apr 7, 2018
    #1
  2. Smwutches
    Smwutches Guest
    Redeemed dlc already owned with gems

    I just realized I read your thread wrong. It's not possible to refund gems. Per the program's terms and conditions:

    All redemptions for items from the MyVIP Vault Catalog are final and the MyVIP Gems will be deducted immediately from your Account.

    No refunds will be provided on any item redeemed in the MyVIP Vault Catalog. If for any reason an item is received damaged, becomes unavailable, or cannot be fulfilled, Microsoft, in its sole discretion, will replace the item with one of equal or greater
    value.
     
    Smwutches, Apr 7, 2018
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Ongoing failure to get redeemed items from MyVIP Vault

    Hello UnshiftedAura58,

    Our win team will contact you via private message with your codes. You can see your private messages via the message tab in the drop down menu that appears when you click your user name in the top right corner of this webpage.
     
    XBLRewards8, Apr 7, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Failed to get redeemed item from MyVIP Vault

    Hello UnshiftedAura58,

    Our win fulfillment team has re-sent your vault prizes. Be sure to check your vault registered email address, as well as that email's junk mail folder.
     
    XBLRewards8, Apr 10, 2018
    #4
  5. XBLRewards8 Win User

    Failed to get redeemed item from MyVIP Vault

    Hello UnshiftedAura58,

    Our win fulfillment team has re-sent your vault prizes. Be sure to check your vault registered email address, as well as that email's junk mail folder.
  6. Smwutches Win User

    Redeemed dlc already owned with gems

    I just realized I read your thread wrong. It's not possible to refund gems. Per the program's terms and conditions:

    All redemptions for items from the MyVIP Vault Catalog are final and the MyVIP Gems will be deducted immediately from your Account.

    No refunds will be provided on any item redeemed in the MyVIP Vault Catalog. If for any reason an item is received damaged, becomes unavailable, or cannot be fulfilled, Microsoft, in its sole discretion, will replace the item with one of equal or greater
    value.
  7. Smwutches Win User

    Xbox Rewards "Deposited"

  8. XBLRewards8 Win User

    Ongoing failure to get redeemed items from MyVIP Vault

    Hello UnshiftedAura58,

    Our win team will contact you via private message with your codes. You can see your private messages via the message tab in the drop down menu that appears when you click your user name in the top right corner of this webpage.
  9. XBLRewards8 Win User

    Ongoing failure to get redeemed items from MyVIP Vault

    Hello UnshiftedAura58,

    Apologies for the inconvenience. We are reaching out to our win fulfillment to see if they have a alternative method of sending the codes.
Thema:

Failed to get redeemed item from MyVIP Vault

Loading...

  1. Failed to get redeemed item from MyVIP Vault - Similar Threads - Failed redeemed item

  2. Help with Microsoft Failed To Login

    in XBoX Accessibility
    Help with Microsoft Failed To Login: Hi, I'm trying to help my son log into his Microsoft account to play Minectaft. We know the user name, but we can't recall the e-mail address. Any way to retrieve? It says “oops looks like this...

  3. MultiMC 5 "XBox user authentication failed."

    in XBoX Accessibility
    MultiMC 5 "XBox user authentication failed.": Hello, I do in MMC 5 >"Add Microsoft" >"Please open up https://www.microsoft.com/link in a browser and put in the code XYZ to proceed with login." >I login, accept all etc. >Microsoft gives me...

  4. Populous The beginning is not available in EA store in my region and says Failed to Load in...

    in XBoX Games and Apps
    Populous The beginning is not available in EA store in my region and says Failed to Load in...: I dont know how many times I need to say this. MAYBE it says 'Failed to Load' because its not available in the EA store in my region. Everything else you suggested doesnt work. So either get EA to...

  5. I redeemed an xbox live gold card on my laptop on my xbox account.My xbox 360 fails to...

    in XBoX Accessibility
    I redeemed an xbox live gold card on my laptop on my xbox account.My xbox 360 fails to...: I've tried taking off the account and re-adding it multiple times and holding the power button for ten seconds and unplugging the xbox and then holding power for 30 seconds but nothing worked....

  6. Fail to redeem code of Ace combat 6 on Xbox One X

    in XBoX Games and Apps
    Fail to redeem code of Ace combat 6 on Xbox One X: I have preorder the Ace combat 7 and receive the Xbox live message of the redeem code. However, when I redeem the code in Xbox Store on my Xbox One X, it shows that I will get the ace combat 6....

  7. Redeem code fail

    in XBoX Games and Apps
    Redeem code fail: When i bought the code from [MOD REMOVED] i recieve the key and i instantly put on xbox but the key has been already redeemed e3ab0ec7-579a-4df4-a8d7-b7f4bae37898

  8. xbox live gold redeem fail. XBOS-3013 3754841a-41e6-44e9-9dab-1563081aae9e

    in XBoX on Consoles
    xbox live gold redeem fail. XBOS-3013 3754841a-41e6-44e9-9dab-1563081aae9e: purchased digital code from microsoft site. tried to redeem on console and pc but no go. i get the error code above and a message stating "something happened on our end try again later"...

  9. gears of war redeem code fail

    in XBoX on Consoles
    gears of war redeem code fail: any help to solve ? this error apear when it try to download game in redeem page in Gears of War and Gears of war 3 XBOS-3012 b40d06e9-1775-443b-b260-638f834be6a9 2017/01/12 - 05:37:58 UTC...

  10. c2aa164b-3f2b-4db3-9650-5c5222fdaeef I just fail to use my redeem code,again and again

    in XBoX on Consoles
    c2aa164b-3f2b-4db3-9650-5c5222fdaeef I just fail to use my redeem code,again and again: I just fail to use my redeem code,again and again. 89f5c481-58ad-4ad1-abce-1dce3e3b0496