Failed to download due to sign-in error code

Discus and support Failed to download due to sign-in error code in XBoX Sales and Promo to solve the problem; My son and I were downloading a "games with gold" game yesterday 8-15-18, (at least we thought we were), during the time that your servers went down.... Discussion in 'XBoX Sales and Promo' started by MotherlyTree302, Aug 16, 2018.

  1. MotherlyTree302
    MotherlyTree302 Guest

    Failed to download due to sign-in error code


    My son and I were downloading a "games with gold" game yesterday 8-15-18, (at least we thought we were), during the time that your servers went down. We could not sign back in. We kept getting a sign-in error. The game we were trying to download was "Death
    Squared" and it isn't available on games with gold today 8-16-18. It isnt in my ready to download area either. Since this was an issue on your end yesterday, please help me to get this game downloaded. Thank you.

    :)
     
    MotherlyTree302, Aug 16, 2018
    #1
  2. AtelierDanny
    AtelierDanny Guest
    Games with gold download failed due to your sign-in error.


    WOULD THE GOD DXXN MICROSOFT AND XBOX STAFF STOP HIDING BEHIND THE AMBASSADORS AND COME OUT HELP THIS CUSTOMER??????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
     
    AtelierDanny, Aug 16, 2018
    #2
  3. Smwutches
    Smwutches Guest
    Games with gold download failed due to your sign-in error.

    Since you started the download, the system should see that you've made the purchase. So if it doesn't give you the install option on the store and it's not in Ready to Install, you'll want to try contacting support for assistance. 1-800-4my-xbox if you're
    in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Aug 16, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Failed to download due to sign-in error code

    You've already been answered here - Games with gold download failed due to your sign-in error.

    We are just fellow gamers so we can't do anything via the forums, and once a promotion ends there is no way to get that promotion again unless it goes on sale again. So support would be the only ones who could possibly do anything.
     
    Smwutches, Aug 16, 2018
    #4
  5. MotherlyTree302
    MotherlyTree302 Guest
    I didn't know that everyone here are fellow gamers. When I called support, they told me that THEY couldn't do anything for me but the forums could. I'm getting the run around. I thought maybe re-posting in the support section would help but I guess I should
    call support again. I'm very confused.
     
    MotherlyTree302, Aug 16, 2018
    #5
  6. Smwutches
    Smwutches Guest
    Support is supposed to post here, but they havent for several months.
     
    Smwutches, Nov 3, 2018
    #6
  7. Smwutches Win User

    Failed to download due to sign-in error code

    Support is supposed to post here, but they havent for several months.
  8. Smwutches Win User

    Failed to download due to sign-in error code

  9. MotherlyTree302 Win User

    Failed to download due to sign-in error code

    You've already been answered here - https://forums.xbox.com/en-US/thread/d4f84b30-7ad1-4a82-9701-cf723a1612f5

    We are just fellow gamers so we can't do anything via the forums, and once a promotion ends there is no way to get that promotion again unless it goes on sale again. So support would be the only ones who could possibly do anything.
    I didn't know that everyone here are fellow gamers. When I called support, they told me that THEY couldn't do anything for me but the forums could. I'm getting the run around. I thought maybe re-posting in the support section would help but I guess I should
    call support again. I'm very confused.
  10. papaGVW Win User

    XBOX 360 will not update from USB stick

    StuartATrueRed:

    When it fails to download there are no error messages or codes. The system goes to a 'sign in' screen or I can skip that and go directly to playing games.
  11. AtelierDanny Win User

    Games with gold download failed due to your sign-in error.

    I have already spoke with 3 people in support. They all refered me to the forums. My son said he had clicked to download the game but it obviously did not go through. We pay for gold and just would like an opportunity to get the game today since it was down
    yesterday. Thanks for the help

    WOULD THE GOD DXXN MICROSOFT AND XBOX STAFF STOP HIDING BEHIND THE AMBASSADORS AND COME OUT HELP THIS CUSTOMER??????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thema:

Failed to download due to sign-in error code

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