FAILED PROMOTION BY MICROSOFT.

I BOUGHT AN X-BOX ONE FOR MY SON ON SUNDAY. THERE WAS A PROMOTION BY MICROSOFT, NAME YOUR GAME. WITH THE X-BOX ONE, CAME A CHOISE OF FOUR GAMES, AND WE WE'RE ASKED TO CHOOSE ONE AS A FREE GIFT. IN THE BOX, CAME A CARD TO BE SCRATCHED, TO REVEAL A SIXTEEN
DIGETS CODE. WE RECEIVED AN E-MAIL TO BE REPLIED, IN ORDER TO GET A TWENTY-FIVE DIGETS CODE, WITCH WOULD GIVE US ACCESS TO OUR FREE GAME. AFTER MY REPLY, I WAS ASKED TO SUBMIT MY REQUEST AGAIN, BUT THIS TIME WITH THE E-MAIL ADRESS LINKED TO MY MICROSOFT ACCOUNT
THAT THEY COULD VERIFY. SO I DID SEND IT AGAIN, WITH A THE E-MAIL ADRESS, LINKED TO THE ACCOUNT AT MICROSOFT. SINCE THEN, NO REPLY. SO THIS EVENING, I CONTACTED CUSTOMER SERVICE AT MICROSOFT. WITH GREAT DECEPTION, HE ANSWERED THAT HE COULD'NT HELP ME, AND
DIRECTED ME TO THIS FORUM.... I AM NOT AN EXPERIENCED FORUM ATTENDANT, SO??? HOW COULD I GET WHAT I PAID FOR? THANKS IN ADVANCE....

:)

 

Alaskan platformer, Never Alone, to release next week on Xbox One

Why the hell aren't games like these promoted. EPIC FAIL IGN

 

"Cannot access free to play game for "Tom Clancy's Rainbow Six Siege"

I talked to the representative and I checked myself that the promotion had already started on Friday. Also I just checked and the promotion again failed for me.

 

For help with that offer, you would need to fill out the form on the bottom of the offer's FAQ -

microsoft.promo.eprize.com/.../faq.html