Failed delivery of 50,000 reward points for Xbox One S purchase within 14 days as promised

Purchased this from the online microsoft store and was shipped on December 16th. The 50,000 rewards points were promised to be posted to my account within 14 days of shipping but it's been longer than that and no such posting of points has occurred nor have
I heard one word about the status. The only reason I purchased this system through the microsoft online store was for the promised reward points which I have not received after a more than appropriate amount of time.

:)

 

Missing 50,000 reward credits from Xbox One S promotion

Purchased this from the online microsoft store and was shipped on December 16th. The 50,000 rewards points were promised to be posted to my account within 14 days of shipping but it's been longer than that and no such posting of points has occurred nor have
I heard one word about the status. The only reason I purchased this system through the microsoft online store was for the promised reward points which I have not received after a more than appropriate amount of time.

 

I need help regarding the Xbox Live Rewards Promotion

Hi,

I purchased an Xbox One S from the Microsoft Store online on December 10th. Upon purchasing the Xbox, I saw the promotion for Xbox Live Rewards that Xbox One S purchases get 50,000 reward points and a free game. Because I was not enrolled in the rewards
program at the time of purchase of the Xbox, it took 2 days to get enrolled in the program. Am I in any way eligible for the Rewards Promotion?

Thanks,