Facturación periodica

VictorMolina7 · Oct 25, 2020

Se me pago el mes de game pass ultimate un día antes de lo esperado ya que lo iba a cancelar, pero no pude porque se pago, lo cancele de todas formas y me sale que se me acaba mañana pero ya se pago y debería de durarme un mes más, me pueden decir si a
alguien más le a pasado y que hacer plis

:)

dempup

Hi Victor.

Since you have cancelled your subscription, it will no longer be active. A refund for your remaining subscription will be issued, but that will take some time, depending on your payment method.

WPAK

Hi there,

if you did disable to automatic renewal prior to the subscription ending, then it's best to contact Xbox Support via Phone (or Chat) at
http://support.xbox.com/contact-us

They should be able to look into it and help you solve the issue.

Let us know the results

Panno92

Translation:

Hi, I deactivate the Periodic Billing option.

In November I bought a 3-month gamepass promotion for 12 euros,

The subscription expired on January 25, and I renewed myself, I insisted YO DESACTIVE PERIODIC BILLING.

Why was it renewed?

help with this scam

-----

Answer:

Hi, I am sorry for your issue, I suggest you to check again in your Microsoft account if your recurring billing is active or not (https://account.microsoft.com/services/),
then I suggest you to contact verify here https://beta.support.xbox.com/help/...scriptions/digital-goods-subscriptions-refund if
you can get a refund, here you can also try to contact the support and explain them the situation

Mister Maka

Heya Xivigor.

Sorry to hear about the billing troubles. Unfortunately, we aren't able to help out with billing issues here on the forums. To get the best help for this, please reach out to
Support here, where they can look into any purchasing issues such as this.

Vinny #1

If it does not appear in your history or bill, how do you know you were charged?

Facturación periodica