Facturación[Billing]

Daniel EduardoSalguero · Dec 3, 2019

Buen dia

Acabo de comprar el juego resident evil 7 gold edition que me costó $75450, hasta ahí todo normal, pero despues vi que me cobraron un valor extra de $3441 que no se por qué o de que es? Alguien me podria explicar?, porque no aparece ni en el historial de
compras, ni en la factura, ni en ningún lado

[Translation - good day

I just bought the resident evil 7 gold edition game that cost me $ 75,450, so far normal, but then I saw that they charged me an extra value of $ 3441 that I don't know why or what is it? Could someone explain to me ?, because it does not appear in
the purchase history, or on the invoice, or anywhere]

:)

Vinny #1

If it does not appear in your history or bill, how do you know you were charged?

XBF Ezra G

Hi Daniel,

Thanks for your post. If you received charges that were not expected on your account please check your

Order History to verify the charges were made to your Microsoft Account and use the

Refund Request page to request reimbursement for those charges. If you are still experiencing an issue please use the
Contact Us portal to speak to an agent.

I hope this helps.

Daniel EduardoSalgue

The bank account notified me and clearly tells me it was in Microsoft store

Dageto Kraft

hola buen dia

que navegador usas?

si no te deja con google intenta con edge luego es problema del navegador

suerte

saludos

[Translation-hello good morning

what browser do you use?

if it doesn't leave you with google try with edge then it's browser problem

Luck

Best regards]

M3tal Daz3

Not all method of payments are available in different regions. You can contact xbox support to report this: http://support.xbox.com/contact-us

Facturación[Billing]