Factory reset my Xbox One and now it will not connect to the internet either via ethernet or ...

Discus and support Factory reset my Xbox One and now it will not connect to the internet either via ethernet or ... in XBoX on Consoles to solve the problem; So I've had an adventurous day so far. Have a Day One console I've had no issues with until now. I turned it on after waking up and it automatically... Discussion in 'XBoX on Consoles' started by Moraduke, Sep 30, 2015.

  1. Moraduke
    Moraduke Guest

    Factory reset my Xbox One and now it will not connect to the internet either via ethernet or ...


    So I've had an adventurous day so far.

    Have a Day One console I've had no issues with until now. I turned it on after waking up and it automatically went into TV mode from eco-saving power like it always does. Watched a couple shows, grabbed my controller, went back to the home screen, went to
    the store to buy one of the games in the weekly Deals with Gold promo, and the screen went mostly black save for the icons in the upper left and right portions of the screen. When I hit the Home button my controller, it went back to the dashboard, but couldn't
    load the Live portions of the dashboard.

    I shrugged and did a hard reset on the system (holding in the power button for 10 seconds) which I've had to do a few times here and there. Here it became stuck on the "Black Screen of Death" where it would show the green logo screen for a prolonged period
    of time and then it would just go to a black screen with the xbox lights on the console and Kinect going dim.

    I've then tried to hard reset the console multiple times, took all the wires out of it and left it unplugged for at least five minutes, and then moved the power cord from a power strip and plugged it directly into a wall socket. When I did this, I was presented
    with an error screen with error code 8007041D. Researching this error code on Google suggests that a system update didn't go through all the way.

    Then, I went here: Xbox One System Updates | Offline System Updates and threw the
    OSUDT2 files on a NTFS-formatted 4GB USB stick. It managed to mount the files, restart, and got close to the end of installing the update before spitting out a different error code. I tried this process again to make sure it wasn't a fluke and it did the same
    thing.

    I then re-formatted the USB stick and threw the factory default package on there. This went through successfully and the Xbox now starts as if I turned it on for the very first time, but now after selecting the proper language, it says it cannot find my
    internet connection where there's always a dedicated ethernet cable plugged into it.

    And this is where I'm stuck: If I choose a wired connection, it keeps telling me "There's a hardware problem" and I have to send in the console for repair. If I choose Wi-Fi and try to add my network, it tells me the security setting on the router is wrong
    when I know for a fact it's correct. I even factory reset my gateway to make sure and the Xbox still does the same thing.

    Tried the OSUDT1 package for kicks and the system rejected it (power down noise on the second beep while holding in the Bind and Eject buttons) and I tried factory resetting it again. Same thing. Tis is what I get when I try to connect the Xbox to my Wi-Fi
    either with or without the Ethernet cord plugged in: Imgur: The magic of the Internet

    "XBoxOne" actually shows up in the "Connected Devices" list (albiet with a red X on it) and my Wi-Fi's security is currently set to WPAWPA2-PSK (TKIP/AES). If I humor the Xbox and switch it to either WEP, WPA-PSK, or WPA2-PSK, the Xbox gives me that same
    message. My internet/Wi-Fi works on all my other devices and I even plugged the Xbox's ethernet cord into one of my laptops to make sure it works.

    Bridging my connection to use my laptop as a new access point for the Xbox One doesn't work and neither does either one of these update files I found here: Tumblr

    This is absolutely ridiculous. The REAL kicker to all of this is that I had no problem connecting my Xbox to the SAME EXACT WI-FI NETWORK when I brought it home on the night of release, so why in the world does it now absolutely refuse to connect to anything?!

    I'm currently unemployed so I would like to do whatever it takes to not send my system in to Microsoft and get charged $116 since it is out of warranty. All I wanted to do today was play more of the Rainbow Six Siege beta. =(

    This is a nightmare and I'm beyond frustrated after spending over 3 hours trying to fix this issue.

    Any suggestions?

    :)
     
    Moraduke, Sep 30, 2015
    #1
  2. Slevin310
    Slevin310 Guest
    Xbox Live and hotel Wi-Fi via Ethernet?

    I need to find a way to connect my Xbox 360 to the Wi-Fi at hotels, considering I go to one almost every month. I have a game review due by thursday and I need to get this internet working. The issue is, hotels usually take you to a website where you have to log in on a website to connect to the Wi-Fi. This makes the Xbox Live connection impossible if you're doing it through Wi-Fi....

    But what if I logged into the Wi-Fi on my laptop and connected my Xbox 360 to the laptop via Ethernet Cable. I have Windows 7 so I'm guessing there's some Microsoft internet sharing option that's compatible with other Microsoft products.... right?
     
    Slevin310, Sep 30, 2015
    #2
  3. I can't connect the internet via Wi-Fi or cable

    I have a problem with my console I can't connect to the internet by using Wi-Fi or cable both of this it's not acceptable I did reset factory setting and after that even I can't sign in because my console is not able to sign in any network by using Wi-Fi
    or cable it's the same
     
    StormiestLake51, Sep 30, 2015
    #3
  4. Moraduke
    Moraduke Guest

    Factory reset my Xbox One and now it will not connect to the internet either via ethernet or ...

    An update after speaking to Xbox Support via chat: Even though an update via the OSUDT2 files went through this time, I still got stuck on the network part of the initial setup. The rep determined the console to have "faulty network hardware" and their charging
    me $115 for the console to be sent in for repair. I don't feel that's fair since if their network hardware crapped out all of a sudden, I shouldn't have to pay for it, but whatever. Just hope my baby returns safe and sound and no other issues come up.
     
    Moraduke, Sep 30, 2015
    #4
  5. Moraduke Win User

    Factory reset my Xbox One and now it will not connect to the internet either via ethernet or Wi-Fi. HELP!

    An update after speaking to Xbox Support via chat: Even though an update via the OSUDT2 files went through this time, I still got stuck on the network part of the initial setup. The rep determined the console to have "faulty network hardware" and their charging
    me $115 for the console to be sent in for repair. I don't feel that's fair since if their network hardware crapped out all of a sudden, I shouldn't have to pay for it, but whatever. Just hope my baby returns safe and sound and no other issues come up.
  6. matterinoman Win User

    Xbox freezes when connected to Internet via ethernet

    That doesnt make any sense - You dont pay for a Xbox 360 and expect the ethernet not to work - Right?

    I reset the router to factory defaults and it still freezes when connected via ethernet

    I manually configured the internet setup on the xbox and it still freezes via ethernet

    When I disconnect ethernet and connect to network via WiFi it does not freeze

    What is causing the ethernet connection to make the xbox freeze?

    I am racking my brain and cannot figure this out!

    HELP!!!!
  7. Phane7 Win User

    Suddenly can't connect to Internet on 360

    Other information:

    Console is connected via ethernet to a Netgear Nighthawk R7000 which is connected via gigabit to a switch which connects via gigabit to the IP Fire box, which connects via gigabit to the modem.

    I verified that a PS4 connected via ethernet to the R7000 is connecting to the internet as well. I tried resetting networking to factory on my 360 and tried connecting wirelessly to the R7000 instead and got the same error.
  8. tofftiggy Win User

    Xbox can't get IP address from router modem

    HI,

    Yes, I've tried turning it all off and on. I've also reset my Xbox network settings to factory settings. This isn't a problem with my ethernet cable as my laptop can connect via the same cable. My Xbox is not connecting to the internet via a computer.
    I don't have a wireless adapter for my Xbox.
  9. Justin Calayag Win User

    My series x is reading a wired connection even when there isn't one plugged in.

    I am in the same predicament as Nick cole44. My console shows that is connected to the internet via Ethernet cable but no cable is connected at all. I tried to setup through wifi but none of my wifi options show up. I factory reset my console now I can't even access the dashboard.
Thema:

Factory reset my Xbox One and now it will not connect to the internet either via ethernet or ...

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