Facing problem in joining multiplayer and club in Asphalt 9

Sa kib · Jan 2, 2023

I am trying to play Asphalt 9 on my windows 10 PC but I am not allowed to either play multiplier or even join any club. I am only getting a problem in this account ,I tried using a spare xbox account in the same computer then multiplayer works just fine .Can you verify my account details or tell me how can I fix this?

Whenever I try for multiplayer it says "Sorry,You are not allowed to join any multiplayer session"

it is fine for me start in another account but i already have a lot of progress in this account

:)

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

You can simply sign in to https://account.xbox.com/settings and from there make sure that these settings are set to “allow” or “everyone”:

* You can see and upload community creations

* You can communicate outside of Xbox Live with voice & text

* Others can communicate with voice, text, or invites

* You can play with people outside of Xbox Live

* You can create and join clubs

* You can join multiplayer games

Make sure to hit “submit” when you made any changes.

Lavenia A.

Hi HorizonZeroConnections,

Thank you for reaching Microsoft Community. We appreciate for sharing your concern to us.

We appreciate your desire to play online multiplayer games like Kartrider Drift and Asphalt 9 Legends on your Xbox Series X. We know you are trying to play the games, but it is unable to locate any other online players.

For Asphalt 9 legends, you can play it with other online players if you are in the same club. You may try joining a club or create a club and see if you're able to play it with other online players. When playing Kartrider Drift, you should also try joining a club to determine whether the issue still exists. Refer to the following links below on how to:

Join a club | Xbox Support

Create a club | Xbox Support

Moreover, if you're unable to join a multiplayer game, you may be encountering an issue related to Network Address Translation (NAT).

Your NAT type determines whether you can successfully use multiplayer gaming. I would recommend trying the solution provided from this article Troubleshoot NAT errors and multiplayer game issues | Xbox Support.

Kind regards,

Lavenia

MateusFontana

If this didn't work, I recommend that you contact game support, they will be able to give you more details as to why this is happening. To contact them please use the link below.

https://support.gameloft.com/contactus?igagame=...

MateusFontana

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community. If you are using a Microsoft account to play the game, you will need to follow the instructions below.

Visit the website: https://account.xbox.com/en-us/settings

Make sure you have your account logged in and follow the steps below

In the privacy tab check that the options, "You can communicate outside of Xbox Live with voice & text" and Others can communicate with voice, text, or invites" are set to allow.

Also, check the Xbox One/Windows 10 Online Safety tab, and see if the ''You can join multiplayer games'' option is set to allow.

*Thanks in advance for contacting us, I hope this can help you.

ĐặngGia Bao

Hi, thanks for the fast reply, but the solution didn't work, so what do i do?

Facing problem in joining multiplayer and club in Asphalt 9