EXTREMELY Slow Download Speeds

Victus96 · Oct 24, 2015

It took me over 16 hours to pre load Halo 5. It isn't my internet speed because I have 75/75 upload download and on my PC I download massive games in like 35-40 minutes. Any ideas how to increase download speeds?

:)

JeffreySlezak · Oct 24, 2015

EXTREMELY slow download speeds

I have the same complaint. I have a 24 MB/s line and my Xbox 360e is directly connected to the router via Ethernet cable. All other devices download test at 20-25 MB/s. EVERY TIME I download a game or patch from Xbox Live Gold, the speed crawls at 0.2MB/s!!!!

I've tried updating the Xbox, changed Ethernet cables, etc., with NO difference. This tells me that Microsoft's servers are painfully slow. Why pay for a premium service with such pitiful performance?

When its time to renew, I'm ready to go back to the free Xbox live and buy my games at GameStop on DVD!

I hope someone at Microsoft reads this comment as it is deplorable that we receive such poor service. BTW, it is NOT an issue mof too many people on your servers either as I have downloaded at all times of the day and night!

Minimooo · Oct 24, 2015

EXTREMELY slow download speeds

Have you tried downloading any other content? Is it just as slow? Also, you may want to have a look at the following article on Xbox.com. It's not exactly related to your issue, but it may provide some useful tips:

support.xbox.com/.../slow-performance-solution

GODtheSniper · Oct 24, 2015

If your problem has only been with Halo 5, I would imagine it isn't your internet, it is probably the server. It is probably just slowing down because everyone is pre-loading Halo 5 getting ready for the release.

I would suggest try downloading other games and see if you still have this problem.

luissolid

Right now Microsoft has limit the bandwidth to avoid any type of "Staturation" on the service!

Now you can do a Speed Test on Settings and Network, just to verify the network.

Regards!

Aerals

try restarting your xbox one console or router/modem you have. Or, even contact your internet provider and have them reset it manually. sometimes calling the company provider you have helps when they reset, i’ve done it before.

wolfheart517

Xbox had announced that they encouraged downloads due to the traffic that exists due to the situation

NICZZO20

hey, this issue could be one of a few things but to start are you using wireless or a wired connection.

This will affect how fast your Xbox downloads games and updates. If you're using wireless try to use a 5ghz Wi-Fi rather than 2.4ghz if your router/accesses point allows it, however, if possible try using a wired connection as it will be most stable and
much faster than wireless.

If you do go a wired route then the ethernet cable that you will want to acquire is a CAT-5E or CAT-6 ethernet cable. I

f you can't go the wired route then make sure that when you are downloading something on your Xbox try to keep your Xbox close to the wireless accesses point if possible and make sure that your network settings in your Xbox are not limiting the speeds of
the download.

Also having the Xbox in rest mode while downloading updates dose help the speed in my experience but this may vary.

best of luck

DR SHAGGY PHROE

I've tried everything to troubleshoot but nothing is working

EXTREMELY Slow Download Speeds