Extra Xbox showing on my account

Discus and support Extra Xbox showing on my account in XBoX on Consoles to solve the problem; I ordered an Xbox Series X and registered it with my Microsoft account. This is my first Xbox and no one in my family has ever owned one. When I look... Discussion in 'XBoX on Consoles' started by BalrogWing, Nov 13, 2020.

  1. BalrogWing
    BalrogWing Guest

    Extra Xbox showing on my account


    I ordered an Xbox Series X and registered it with my Microsoft account. This is my first Xbox and no one in my family has ever owned one. When I look at my devices now, I see my Series X and also an Xbox One. I don't know where the One came from. I know
    my account is secure as I use two-factor authentication and regularly change my password, so I don't think my account's been compromised or anything.

    When I click on the device and go to the Manage dropdown, I see the option to remove it but wanted to check before doing so since it showed up at the same time as my Series X did, so want to make sure it doesn't remove the Series X too.


    Extra Xbox showing on my account [​IMG]

    :)
     
    BalrogWing, Nov 13, 2020
    #1
  2. BalrogWing Win User

    Extra Xbox showing on my account

    Thank you, that's really what I figured but just wanted to check instead of ignoring it. I appreciate your help. Have a nice weekend.
  3. StuartATrueRed Win User

    Extra Xbox showing on my account

    It's probably a bug. For some users they have been shown the Xbox One instead of the Series X. I'm sure Microsoft are aware of the issue, and will be fixing it asap.
  4. chad russell1 Win User

    Double Charge for Xbox Game Pass subscription

    The extra payments are not, they only show up on my bank account
  5. LegoNinja187 Win User

    transfering progress

    Unfortunately not, but you could try setting the console as the account's
    Home Xbox     (the one that the extra stuff appeared on) and see if it shows up on the other account.
  6. Miss Ermine Win User

    Extra light showing on xbox?

    Hi Slayer! Please try this: Xbox 360 Screen Freeze, if it doesn't help, you can make a fresh post and we'll be happy to take a look
    at your system in a little more detail. :)
Thema:

Extra Xbox showing on my account

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