extra stars

Hello Antnick,

Pre-orders are not eligible for MyVIP, and therefore not eligible for this offer. This is mentioned in both our MyVIP FAQ:



What content on the Xbox Store is eligible for MyVIP?

Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar
items. In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.



and the FAQ for the offer:



Which content is eligible for this offer?

You must spend at least $XX before tax on qualifying MyVIP content from the Xbox Store and Microsoft Movies & TV during the offer period. Most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (game pre-orders
do NOT qualify), arcade games, indie games, game add-ons, game season passes, themes, and avatar items. From Microsoft Movies & TV, qualifying content includes movies, TV shows, and TV seasons. However, in-game consumables, Xbox Live Gold memberships, Groove
Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards do not qualify.

Since your purchase of Ghost Recon was a pre-order, it did not qualify for this offer. It did award one Games on Demand punch.

Hello NOIRZDE77,

We have deployed a hotfix for this issue, and can confirm your extra star was awarded on our database. You should be able to see this extra star once this information is uploaded to the website. This should occur within the next few days.

Hello BrVegitto,

There was a delay in processing that caused us to miss purchases on the 28th when we did our extra VIP Star calculations. We have since corrected this issue, and you have been awarded your extra star. Apologies for the inconvenience.

Hello D N tity,

We can confirm seeing your extra star now being awarded on our database. You should be able to see this extra star yourself once this information is uploaded to the website. This should happen within the next few days.

Hello michael198305,

There was an unforeseen delay in our purchase information that caused processing of purchases made on February 28th to not be included in our VIP Extra Star calculations. We have since resolved this issue, and you have been awarded your extra star. Apologies
for the inconvenience.