Extra credit card charges

Discus and support Extra credit card charges in XBoX on Consoles to solve the problem; I have recently purchased Xbox Gold monthly membership for my son. Why has there been for the last two weeks a $2 charge a day appart from each other.... Discussion in 'XBoX on Consoles' started by Armourdilloh, Jan 16, 2017.

  1. Armourdilloh
    Armourdilloh Guest

    Extra credit card charges


    I have recently purchased Xbox Gold monthly membership for my son. Why has there been for the last two weeks a $2 charge a day appart from each other.

    :)
     
    Armourdilloh, Jan 16, 2017
    #1
  2. Smwutches
    Smwutches Guest
    Extra charge on my credit card

    You would need to contact support directly and speak to billing. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, Jan 16, 2017
    #2
  3. 00b36dd7-509d-40df-8ac0-846a78dca07c
    00b36dd7-509d-40df-8ac0-846a78dca07c Guest
    Extra charge on my credit card

    Hello, recently I tried to buy the "Destiny Expansion I DLC" for a game called "Destiny". But for some reason I couldn't and it did not work. So, I instead decided to buy the "Destiny Expansion Pass". This worked and I continued to play my game. However,
    when I was looking at my credit card history, I noticed I was charged for my "Destiny Expansion Pass" AND the "Destiny Expansion I DLC". Who can I talk to in order to get this fixed? Thanks for the help.
     
    00b36dd7-509d-40df-8ac0-846a78dca07c, Jan 16, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Extra credit card charges

    Smwutches, Jan 16, 2017
    #4
  5. Smwutches Win User

    Extra credit card charges

    You can check transactions on your account at
    http://commerce.microsoft.com     You'll need to contact support and speak to billing for any further assistance. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. Smwutches Win User

    Extra charge on my credit card

    You would need to contact support directly and speak to billing. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  7. fuelldbyhate Win User

    very disapointed

    Note A hold will be applied to your credit card in the amount of $400.00 (plus any applicable taxes). This hold is not a charge against your credit card. However, it may affect your credit card balance until we remove the hold. Your credit card will not
    be charged and the hold will be removed,
  8. John P_14 Win User

    I have charges from microsoft on my card that is not liked to my account. how do i get this fixed

    Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

    It's possible that someone may have added your credit card information to their Microsoft account without your permission. To resolve this issue, you can try contacting Microsoft Xbox Support. They should be able to help you locate the account that is being charged and assist you in canceling the subscription and removing your credit card from the account. It's also a good idea to keep an eye on your credit card statement going forward to ensure that there are no unauthorized charges.

    You may want to consider adding extra security measures to your credit card and Microsoft account, such as setting up two-factor authentication. This will help to protect your account and prevent unauthorized charges in the future.
  9. jawest78 Win User

    Can't buy any Live Time using my Pre Paid Visa

    Most pre-paid credit cards do not allow recurring charges, and that is a requirement for an XBox Live subscription (promotional or regular) to be charged to a credit card.
Thema:

Extra credit card charges

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