External storage problem after latest system update

Discus and support External storage problem after latest system update in XBoX on Consoles to solve the problem; When external HDD support rolled out with the June update, my HDD would remain on indefinitely unless the Xbox was completely powered down. With the... Discussion in 'XBoX on Consoles' started by General Boredom, Jul 15, 2014.

  1. External storage problem after latest system update


    When external HDD support rolled out with the June update, my HDD would remain on indefinitely unless the Xbox was completely powered down. With the July update, they added an option to power off external storage when the Xbox was turned off.

    Since I like being able download updates and such when the system is in standby, I unchecked this option. However, when my Xbox is in standby mode my external hard drive will start to power up and then shut off and just keep doing this over and over again.
    It will continue doing this until I wake up my Xbox from standby mode and then it works fine.

    For reference, it's the same Seagate 4TB model that Major Nelson said they used making the video showing off the feature.

    :)
     
    General Boredom, Jul 15, 2014
    #1
  2. mk30001
    mk30001 Guest
    Quick Fix? - New Dashboard preview update problem

    Unplug your external hard drive and do a hard reboot. Then when your Xbox is back on the home screen, plug your external hard drive back in. I had that same problem.

    The latest update should have fixed that problem though. Go to Settings and System to see if there is an available update.
     
    mk30001, Jul 15, 2014
    #2
  3. bowski477
    bowski477 Guest
    External hard drive xbox one

    Nope! You can add an external hard drive via USB no problem.

    LINK
     
    bowski477, Jul 15, 2014
    #3
  4. External storage problem after latest system update

    Hi there, go into settings and then select power and start up and make sure power down drive with console is checked off. This option will power down everything when you power down your console.
     
    MaximumExtreme, Jul 15, 2014
    #4
  5. My external HDD is doing this wether the option is checked or not, but only while my Xbox is in standby mode. The only way it remains off is if my Xbox is completely powered down.
     
    General Boredom, Jul 15, 2014
    #5
  6. JBL74Fin
    JBL74Fin Guest
    If you uncheck "turn off storage" option, you have to hard reset Xbox to make it work. Hold Xbox button 5 seconds let it turn off. After that usb Hdd should stay on. I have Seagate Backup Plus Fast 4TB and it's doing same on/off thing. Maybe next update
    will fix it.
     
    JBL74Fin, Oct 31, 2018
    #6
  7. General Boredom Win User

    External storage problem after latest system update

    My external HDD is doing this wether the option is checked or not, but only while my Xbox is in standby mode. The only way it remains off is if my Xbox is completely powered down.
  8. JBL74Fin Win User

    External storage problem after latest system update

    If you uncheck "turn off storage" option, you have to hard reset Xbox to make it work. Hold Xbox button 5 seconds let it turn off. After that usb Hdd should stay on. I have Seagate Backup Plus Fast 4TB and it's doing same on/off thing. Maybe next update
    will fix it.
  9. MaximumExtreme Win User

    External storage problem after latest system update

    Hi there, go into settings and then select power and start up and make sure power down drive with console is checked off. This option will power down everything when you power down your console.
  10. mtpair Win User

    no option to configure usb on xbox 360

    I'm having the same issue! I bought an external 1TB drive to move my games to and have more storage since the latest update supports up to 2TB external storage. It formats but won't configure. Any suggestions?
  11. McKey694 Win User

    Xbox one x not working

    Sorry I see that you do have a External HDD, I have the same problem and had to remove the HDD and Restart console. This should solve the controller issues. This happen to me after the latest update to my system, hope they fix this very quickly.
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External storage problem after latest system update

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