External storage not showing up on Xbox One

Discus and support External storage not showing up on Xbox One in XBoX on Consoles to solve the problem; Currently, my external storage (WD My Passport) is only sometimes appearing as a storage unit on my Xbox One. All of the games that were installed via... Discussion in 'XBoX on Consoles' started by TJA12, Jun 18, 2018.

  1. TJA12
    TJA12 Guest

    External storage not showing up on Xbox One


    Currently, my external storage (WD My Passport) is only sometimes appearing as a storage unit on my Xbox One. All of the games that were installed via the My Passport aren't available to play. Every now and then, it does show up, but is said to be 100% full,
    even though when you press to view content nothing is installed (even though games should be). Then it often disappears, but if it doesn't, I'm afraid to format it because I feel like I will lose all of my game data. Is this more of an Xbox issue, a My Passport
    issue, or a faulty connection between the two? What can be done so that the storage unit becomes useful and my game data isn't lost? I know these issues are complicated and intertwined, but any support/advice would be really useful.

    :)
     
    TJA12, Jun 18, 2018
    #1
  2. lSprtnI
    lSprtnI Guest
    Game sharing not working

    Me and my friend are gamesharing but nba 2k19 isnt showing up on my console, he switched it to internal storage from external but its still not showing up for me.
     
    lSprtnI, Jun 18, 2018
    #2
  3. Mightyred008
    Mightyred008 Guest
    External storage not showing games

    Hi,

    My son has an external storage device that he has had for a couple of years, and has had no problems with until today. He came home from school, went to play his games and although his Xbox is recognising his storage device and showing it as full, none of
    his games are showing. To a teenager this is the end of the world. Would love some advice as to whether this can be fixed. Have tried unplugging and pluggy back in, and also doing a hard reset of the xbox

    Thanks
     
    Mightyred008, Jun 18, 2018
    #3
  4. Bazajaytee Win User

    Installation Stopped

    Check your storage breakdown (not the one in My Games and Apps where it shows internal and external storage combined but the one in Settings>Storage) and make sure that your external HDD has enough space to complete its download.
  5. (NATHE) Win User

    Something bad?? Or lost??

    Not my problem my external storage shows up it just appears empty but only on my xbox all my games and dlc show up on my brothers console whn its plugged in
  6. Mister Maka Win User

    Update bug

    Hey there BriittanyBanana.

    To start out, are you installing the games to your Xbox One console's internal storage, or do you have an external storage device? If you're using external storage, try uninstalling one of the games and installing it your internal storage to see if there's
    any change. Keep us looped in with what's up :)
  7. XBF Ezra G Win User

    External hard drive

    Hi WCG nodad,

    I understand you are experiencing an issue with your external hard drive's games not showing up on your Xbox One. You may want to try plugging in your external hard drive to another USB port on your console. Also, check out this article for troubleshooting
    your external hard drive:
    External Hard Drive Troubleshooting - Xbox One
    .

    I hope this helps.
  8. XBF Chris J Win User

    Console re-downloading already installed games

    Hello Magazine,

    Thank you for posting here on the Xbox forums. I have split your post into its own thread in order to help you out directly. Whenever a game is moved from the internal storage to an external storage, a second progress bar shows up. This is not the game installing
    again. This progress bar is showing how far along the game is from moving between storages.

    Just to be sure, you can access your Storage settings. Access your internal and your external storage to look for any duplicates.

    Hope this helps!
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External storage not showing up on Xbox One

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