external storage device issue

baddogdogbite · Apr 13, 2022

I am currently having an issue with an external storage device, here is my best attempt to describe what is currently ongoing, the hard drive when it is connected to the Xbox will be detected however it's says that it doesn't have ANY STORAGE whatsoever and I have tried powercycling the Xbox, a soft factory reset, changing cords, changing ports, and doing all basic things to attempt to fix this, however after all those failed I attempted to format it only to get the 0x80070057 error code meaning the storage device is useless rn, any help is welcomed and thanks in advance.

:)

Ricardo Lechuga

Hi Baddogdogbite! My name is Ricardo an independent advisor ready to help you with this situation!

Are you doing the formatting process on a PC? I'm guessing yes, so this error means that one partition it's damaged, so what you need to do is use the disk manager tool on Windows, delete the current partitions on the disk and then create new ones

If that doesn't work you should contact the manufacturer of that device as could still have warranty

baddogdogbite

Thank you for this advice, I was able to format it on PC and then move it back to format it again, I cannot stress how much this has helped me.

Ricardo Lechuga

A pleasure, I'm glad it worked, have a great day

SpiralOut46and2

It sounds like it's possibly an issue with your external storage. Have you tried to test a different external storage device?

WPAK

Hi there,

just to be sure, are the games installed on the internal storage device or an external storage device?

If they are installed on an external storage device, please try and see what happens if the game is installed on the internal storage device and the external storage device is disconnected.

external storage device issue