External Login Error?

Aviiny · Mar 26, 2020

Hi, I am unable to login to my Epic Games Account via Xbox login. This is the error message it shows:

https://gyazo.com/4f89b294f1069e9a86b1585fae00be0d

I also get this error on the bungie rewards site.

https://gyazo.com/a52d1e334d2ba125a6974589ef03f760

Any help on fixing this issue is appreciated. I've already tried searching for it on the xbox support website with no avail. Google also didn't help at all. Thanks!

:)

Aviiny

Hi ,

Thanks for reaching out to the forums. We understand you are unable to log into your Epic account. Unfortunately, you will need to reach out to

Epic games on the issue as we do not handle Epic accounts.

Thanks,

Brad

Hi, Thank you for your reply, I contacted epic games support and they told me i needed to update my account to fix the error. How do i do that? The error on epic games is external login error, the error on bungie is an authentication error

XBF Brad A

Hi Aviiny,

Thanks for reaching out to the forums. We understand you are unable to log into your Epic account. Unfortunately, you will need to reach out to

Epic games on the issue as we do not handle Epic accounts.

Thanks,

Brad

NiazZomorodian

Hi. Trying to login to Fortnite on ipad. Error message "problem processing the credentials from the external login system. Pls contact support". Anyone know how to resolve?

Thank you

Joeldehlin

I login to epic games through my microsoft account and when i try to login on my computer it tells me "There was an error processing the credentials from the external login system. please contact support. and when
i login to my xbox it wont let me sign in either. does anyone know what my problem is?

Same here

NoahRamasima

Yup, I did that but when I try and link it it said "There was an error processing the credentials from the external login system" and I don't know how to fix that is there a problem with my Xbox or

External Login Error?