External HDD not working as capture destination

Discus and support External HDD not working as capture destination in XBoX on Consoles to solve the problem; Hi there! I have a Seagate external HDD 1TB 3.0 that I used to plug in my One S to record longer gameplay sessions. Now the same HDD doesn't work with... Discussion in 'XBoX on Consoles' started by FlávioLanza, Jan 26, 2021.

  1. FlávioLanza
    FlávioLanza Guest

    External HDD not working as capture destination


    Hi there!

    I have a Seagate external HDD 1TB 3.0 that I used to plug in my One S to record longer gameplay sessions. Now the same HDD doesn't work with my Series X. I've already formatted it as NTFS. The SX recognizes it, I choose use it for media, but then the SX
    renames the HDD to "EFI" and when I click to use it for media, it says I have to format it first. I've done it 10 times already. Please, help! Thanks!

    :)
     
    FlávioLanza, Jan 26, 2021
    #1
  2. Jeff Jenkins
    Jeff Jenkins New Member
    I have exactly the same issue - the disk is formatted correctly as NTFS and is recognised as such on a windows 10 PC and on the disk is recognised on the Xbox and I selected "Media" when prompted. I can see the drive under the storage section listed as "EFI" and can read any media files that have been written to the file by a PC but when i try and set it as the game capture device the Xbox says it must be formatted as NTFS and will not set it as the game capture device. I think this is a bug in the operating system.
     
    Jeff Jenkins, Oct 6, 2021
    #2
  3. Jeff Jenkins
    Jeff Jenkins New Member
    I worked it out - you need to use a partitioning tool (Not the windows disk manager) to remove the EFI partition and optionally merge the space it used with the main partition. Then you can set it as the capture device from the storage menu and successfully save clips there.
     
    Jeff Jenkins, Oct 6, 2021
    #3
  4. Frathos Win User

    Xbox had system update last night now it's not recognizing external hard drive

    What are you using the external HDD for (Games & Apps or External Captures)? Are you in the Dashboard Preview program?

    If External Captures and yes to Dashboard Preview then please use the report feature of the Xbox Insider app to let them know about your issue. My console is in Preview Alpha and I noticed that the last update seems to have affected how it sees my External
    Capture HDD.

    If your console isn't in Dashboard Preview then try connecting your HDD to a computer to see if it's recognized there. It may be a coincidence however unfortunately HDD'S do die eventually.
  5. creamer8141 Win User

    Xbox one x 4k Hdr/Sdr capturing no more :(

    I know these all steps and my all settings are good. I also capturing in my external 1tb hdd with 3.0

    I also did hard reset but it's still not working.
  6. Tezzerrific Win User

    Recording to External Drives with Xbox Game Bar

    yep, create a folder called captures on your external hdd then right click on the capture folder where it is now (usually under video) and click properties, then click the tab that states location, then click find a target and select that new folder on the external drive. job done.
  7. Frathos Win User

    Can you not use a 4TB hard disk for capturing clips on Xbox One X?

    I just tried adding my Seagate Backup Plus portable USB3 hard disk with 3TB capacity for game capture purposes and it appears to work (I was able to assign it as capture location...haven't tried capturing any game play yet) as a capture location.

    After you initialize and format your external HDD on your PC, did you create any folders on the external storage? In case it matters, I didn't after selecting GPT - Simple volume and format as NTFS with no file/folder compression enabled (in case the latter
    matters).

    Did you rename your external drive during the format process? In case it matters, I did on mine and called it XBOXCLIPS1.

    When you connected the HDD to the console, did it prompt you to use the drive for game or media storage? I selected media storage.

    Did you go into Settings - System - Storage, select the HDD and then select Set as capture location? I did this in case it matters or is different than doing it via Settings - Preferences - Capture & share - Capture location (this UI location is also displayed
    when using Xbox nexus button - move right to Capture & share - move down to Capture settings).

    Good luck!
  8. Rekt Zenka Win User

    Xbox External HDD for Captures

    There is an option to format the drive as NTFS I can send a screenshot if you want.
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External HDD not working as capture destination

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