External HDD not launching games or apps

I had support chat with Xbone support team about external hdd issues such as moving certain content.

Certain content just would not install or move to the external hdd. My external hdd is Lacie Rugged Mini 2TB USB 3.0 (tested fine on both MACs and PCs) before formatting on Xbox One for Games and Apps.

Once a game or app does not install externally it would not move to the external hdd.

My 360 moves games or apps almost always successfully.

This externally hdd moving issues along with certain games and apps not installing on it is causing major headaches. I also already tested with another brand which as tested on both MACs and PCs fine but with Xbox One it is becoming an issue.

I believe it is a combination of digital rights management, account issue, along with Xbone system software.

Are you using an external HDD for games&apps?

Try move the game onto an external hdd and launch it from there if you have one i had same problem. Turns out my xbox hdd was failing.

I had the same issues with certain games and apps not installing on the external USB 3.0 Lacie Rugged Mini 2TB HDD.

Once the games or apps would not install on the external HDD it will not move to the external HDD either.

The HDD is not faulty. I believe it is fine. I tried with several brands myself and they are fine on the Macs and PCs.

I believe it is digital rights management issues along with Xbone system software issues.

I hope Xbone engineering team resolve this soon as I cannot buy any games from the store since I cannot install on the external HDD.

AFAIK, game dvr saves are stored in the reserved part of the internal HDD. That internal storage space is limited so to allow extended clips the option to use an external HDD was added however it can only be used with an NTFS formatted HDD. An NTFS formatted
HDD cannot however be used to save games and apps which need an Xbox format so you will need to chose between the two usage cases or add a second external HDD if you wish to have both external games/apps storage and game dvr clips.