External HD (WD My Passport) always on and than corrupted game installs - finally not detected ...

Discus and support External HD (WD My Passport) always on and than corrupted game installs - finally not detected ... in XBoX on Consoles to solve the problem; I have used an external HD (WD My Passport - 500gb) on my Xbox One for the last month. I am on instant on and noticed the external HD never turned... Discussion in 'XBoX on Consoles' started by CrImInaLsKiLLeR, Nov 3, 2014.

  1. CrImInaLsKiLLeR
    CrImInaLsKiLLeR Guest

    External HD (WD My Passport) always on and than corrupted game installs - finally not detected ...


    I have used an external HD (WD My Passport - 500gb) on my Xbox One for the last month. I am on instant on and noticed the external HD never turned off, even when console got turned off. A few days ago my system began to behave strangely and, after a simple
    reboot, I noticed my external HD was not detected anymore. The Xbox also got suck at the green loading boot screen and only after many tries it turned on again (hours booting). The external HD showed up and, when I tried to boot a game, it gave me a corrupted
    game install message (the game was on external). Straight afterwards the external HD was not recognized again.

    I lost 300gb of downloads and am trying to fix the external HD on a windows PC (running a full erase). My Xbox One works normally without an external HD. Could the Xbox have ruined my external HD, as it never got turned off for a whole month? I read similar
    problems in another xbox forum topic. Something to do with last update? How am I supposed to fit games in the small 500gb internal HD?

    :)
     
    CrImInaLsKiLLeR, Nov 3, 2014
    #1
  2. kkomaromy
    kkomaromy Guest
    External hard drive suddenly undetected overnight

    downloaded and installed borderlands handsome collection last night on my external hd. Checked it this am, shows the notification of install complete but now my external hard drive isnt detected.

    Tried full reboot, unplugging replugging. The HD seems to be functioning properly, light is on, and I can hear it fire up.

    No error codes, just all of my games and saves are simply absent, and the HD doesbt show up under my storage options

    I noticed there was an update yesterday as well could this have something to do with it??

    WD Passport Ultra external hdd
     
    kkomaromy, Nov 3, 2014
    #2
  3. RaspiestGlint12
    RaspiestGlint12 Guest
    X360 problems with external HD & Flash Drive

    I have an X360 - have run the Update today. Have a WD My Passport Ultra 2 tb external HD. The 360 recognizes the HD but none of the videos on it. Same issue with flash / jump drives. I'm a "newbie". so need to KISS. External HD (WD My Passport) always on and than corrupted game installs - finally not detected ... :)
     
    RaspiestGlint12, Nov 3, 2014
    #3
  4. Kirito CONMAN
    Kirito CONMAN Guest

    External HD (WD My Passport) always on and than corrupted game installs - finally not detected ...

    was it the my passport x model or the ultra model
     
    Kirito CONMAN, Sep 2, 2015
    #4
  5. Kirito CONMAN
    Kirito CONMAN Guest
    also even if the xbox is off it keeps feeding power to what ever is plugged into it through usb
     
    Kirito CONMAN, Sep 2, 2015
    #5
  6. Mister Quimby
    Mister Quimby Guest
    Hey there Kirito CONMAN!

    Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!
     
    Mister Quimby, Oct 31, 2018
    #6
  7. Kirito CONMAN Win User

    External HD (WD My Passport) always on and than corrupted game installs - finally not detected anymore!

    was it the my passport x model or the ultra model
  8. Mister Quimby Win User

    External HD (WD My Passport) always on and than corrupted game installs - finally not detected anymore!

    Hey there Kirito CONMAN!

    Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!
  9. Kirito CONMAN Win User

    External HD (WD My Passport) always on and than corrupted game installs - finally not detected anymore!

    also even if the xbox is off it keeps feeding power to what ever is plugged into it through usb
  10. Sixwhiskey6 Win User

    External hard drive will not load games

    I have a problem with my WD my book external hd. We lost power, a week ago, then all I could get to show on both internal, and external hd's, was the 360 games, I had downloaded a while back, not any of my xbx1 games. I finally unplugged my external wd
    my book hd, and all my xbx1 games appeared. I'm not sure why, but I am guessing the power outage did something to my my book hd. I now show only xbx1 games, no 360 games, doesn't make sense. I just might buy a Seagate 1 or 2 tb hd, see if it works out better,
    don't know how to check wd hd to see if it is functioning proper.
  11. XBF Brad A Win User

    External hard drive not reading games

    Hi Jack,

    Thanks for coming to the forums. Sorry for the issue with your external hard drive. With external hard drives this can happen. In this case yes you will lose all the installed games. Unfortunately, there is no way around this as it sounds like the external
    HD is corrupt. In order to use for games you will need to reformat. You can try the troubleshooting steps for a

    external HD to being detected    .

    Thanks,

    Brad
Thema:

External HD (WD My Passport) always on and than corrupted game installs - finally not detected ...

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