External HD purchase error

xVOORHEES 13 · Oct 8, 2016

I bought mafia 3 from the store, and when I go to install it, it says "error, see details" where it usually says downloading, and then tells me to install on my external HD. When I do this, it still says install from the store anyway! So what do I do?
It's either have two copies of the same game for some reason, or just have a glitch on the store saying install... this has never happened with any other downloaded games to my external HD before

:)

Luciano Medice · Oct 8, 2016

Error 0x87e00008 Xbox One

Hello good afternoon. Since I updated my Xbox One I have been having a problem moving my games to an External HD. Whenever I try to move a game to my External HD I get the error 0x87e00008, and before I was not having this error while moving my games

SLB4EVERPT · Oct 8, 2016

Error 0x87e00008 Xbox One

That error code means that the games that you trying to move didn't install correctly or has an update pending ( Error Code 87E00008 | Xbox One Game Launch Error
)

In that case, because you trying to move, if you want really on the external HD, try to uninstall them, and then install them directly on the external HD. You can find this options in Storage Settings.

IIx DEZ xII · Oct 8, 2016

Hello there!

Have you got enough room on the internal hard drive to install it? if so i suggest unplugging the External and try installing again after rebooting the console

If that doesnt work try power cycling the console, Hold down the power button for 10 seconds, wait for 30 seconds and then restart the console

Also you can try finding the game on Xbox.com and click download and see if it proceeds on the console

Hope this Helps!

IIx DEZ xII

Hello there!

Have you got enough room on the internal hard drive to install it? if so i suggest unplugging the External and try installing again after rebooting the console

If that doesnt work try power cycling the console, Hold down the power button for 10 seconds, wait for 30 seconds and then restart the console

Also you can try finding the game on Xbox.com and click download and see if it proceeds on the console

Hope this Helps!

SLB4EVERPT

That error code means that the games that you trying to move didn't install correctly or has an update pending ( https://support.xbox.com/en-us/xbox-one/errors/error-code-87e00008
)

In that case, because you trying to move, if you want really on the external HD, try to uninstall them, and then install them directly on the external HD. You can find this options in Storage Settings.

XAimerGamerX

External hard drive. I've not long purchased a 2tb hd. Essential if your using game pass

devilchef1

there are no error codes as far as I know. It just keeps coming up with installation stopped. It's being installed on 2tb external hd. I have played it extensively in the past but not for a while. I've completely wiped it off hd then tried reinstalling
but no joy.

WaitedBonsai845

Hi there Jhunt80,

As Smwutches mentioned, games are tied to an account and cannot be transferred. To further expand on that, the only way the games on that Xbox One would be playable to you, on your account, would be on the purchasing account's (the one that originally purchased
the games) home console. Once the purchasing account changes its home console, the games would become unplayable to any user on the previous home console.

I hope that helps.

So let me just clarify this sorry, so if I purchased the used xbox 1 console and the 3T External HD (with the 12 games on it) Once the original xbox live account that purchased the games originally and saved them to the external HD and were to register a
new console system using the xbox live account that originally purchased the games, this would make the games one the console he sold to me unplayable, even though they are on a separate external HD?

External HD purchase error