External Hard Drive Strange Issue

Wizard Wags · Jul 2, 2015

When I connect my external hard drive to my Xbox one my Xbox recognizes that it is plugged in but it does not actually work. I know it is recognized because one of the notifications appear that let you know your device is ready to start. Much like with my
headset which a notification appears and says "Headset Assigned" the only weird thing about the notification for my external hard drive is that there is no text in the box it is just white until the text "Ready to Start" appears inside it. Note this is a
new issue I've used to external hard drive before multiple times and when it used to be recognized the notification would say "External Hard Drive Ready" but as of late my Xbox has not been doing that. Any help or advice would be great thanks

:)

Rancidsspasty · Jul 2, 2015

External Hard-drive Issue

My Xbox will not detect my 120gb External Hard-drive I, have a partition of 16gb exactly that is formatted to FAT32(even when formatted to XFAT it isn't recognised either)
however the light is on and the disc is spinning in the drive. When plugged into my computer it works fine, it shows both partitions but when I go to Xbox/System Settings/Storage it only shows my HDD and Xbox Cloud Saves. I have tried most guides however
none seem to work. Thanks For Any Help, .

Sworn Enemy sXe · Jul 2, 2015

External hard drive issue

Hey I need help with an issue I'm having with my Seagate Expansion 3 TB HDD that I'm attempting to use for game storage. Straight out of the box it was not recognized by the Xbox One. So I took all the steps listed in the trouble shoot and after the hard
restart still no prompt to reformat. When I went into my storage setting I see that it's already being recognized as a media storage and offers me no options to reformat. I tried reformating it on my Mac and erasing any files already existing. Unfortunately
it still gets recognized as a media storage. Please help me figure out how to convert this hard drive for game storage as I just spent $140 on this thing and need the starve space.

onyxishere · Jul 2, 2015

Sorry to hear this. I've had this same issue recently here and there. Try switching which port you're plugging it in to. If that doesn't work then power cycle the console by holding the power button on it for 10 seconds until it shuts down then unplug
everything from it and let it sit for 5 minutes.

It worked for me so hopefully will work for you as well.

onyxishere

Sorry to hear this. I've had this same issue recently here and there. Try switching which port you're plugging it in to. If that doesn't work then power cycle the console by holding the power button on it for 10 seconds until it shuts down then unplug
everything from it and let it sit for 5 minutes.

It worked for me so hopefully will work for you as well.

RogMiCa

My external hard drive has been having issues since the new dashboard update. Now I have to turn on the Xbox two to three times to get it to recognize it. Also, yesterday, it wouldn't let me download a game to the external hard drive. I was able to download
it to the internal hard drive but only when the external wasn't recognized. For some strange reason, now when the external hard drive is working, I can't reset the console, I have to turn it completely off. Pressing the reboot option causes the Xbox to sit
with a black screen and never reboots.

Zero Divided

that's strange, i plugged in a new external hard drive and the X1 found it right away, maybe format it on a computer then try again?

One Pint Johnny

Having the same issues. Could be something to do with the external hard drive maybe, not had time to troubleshoot yet though.

Some ideas to try maybe?

1. Make the Xbox One drive the primary drive, while the external drive is still plugged in

2. Try with the external hard drive unplugged

No idea if this will make a difference, but this issue only started for me since I got an external drive. Unless others are having the same issue with no external hard drive?

Francia J.

Do you have an External hard drive plugged into your console? A corrupted External hard drive may cause issues as well.

External Hard Drive Strange Issue