External Hard drive problems

UsmcUMADBRO · Jul 6, 2015

i just purchased a 2TB external for my xbox for more storage. The problem is i didnt know that it would only be able to be used for my xbox at this point. So i removed it to use on the computer didn't recognize it so i brought it back to the xbox after reading
articles about how you can not use it on the PC at this point. Well i go to plug it back in and guess what?! it didn't recognize the external hard drive either! So it asked me to format the drive again. Which this is extremely frustrating since over 50 hours
of game play was invested in to Dynasty Warriors 8 on the external and its 100% gone. Whats the issue here? why did it delete my ***? will it do this every time i remove my external hard drive?

:)

btrips · Jul 6, 2015

External hard drive problems

do you have that box checked that says "turn off external devices on standby" or something like that? That might be the issue.

ShadowFantasy21 · Jul 6, 2015

External hard drive problems

My WD my book 3tb won't install games while in standby mode but it will if i leave it on. All the games download perfectly on my internal drive through.

Any suggestions? Thanks.

Hollified Ninja · Jul 6, 2015

external hard drive are more problems then there worth best bet beat games to clear space it will most likely happen again get money back if you can and delete beat games.

voodooworm

There may be a problem with you Hard drive or external hard drive. Try basic troubleshooting with them.

Gabriel Brz23

the problem May be the external hard drive

XBF Crystal P

Hi there,

Thanks for the reply. I'm sorry to hear that the issue is persistent on the External Hard Drive.

Have you tried connecting the hard drive to a PC?

Does the PC recognize the external hard drive?

Does the external hard drive meet the specifications for the Xbox One?

If the problem persists, I recommend to try a different external hard drive on the Xbox if possible. One thing we want to make sure, Are the ports on the Xbox One functioning?

Let us know.

Dirty Loco

Use an external hard drive. Next problem?

BarrelBurrito01

Do other games you own that aren't from game pass have the same problem? Do you have an external hard drive. If a game I install to my external hard drive is very laggy I will move it to my internal hard drive which usually fixes the problem.

External Hard drive problems