External hard drive not working

th3holycracker · Apr 4, 2015

I've been using an external hard drive for a few months now and after the last update from the preview program, it no longer reads any of my usb ports. I was wondering if I could be un-enrolled from the preview program first off, and second off have the
latest regular update sent to my xbox to possibly reset the problem.

:)

Bram Klein Beekman · Apr 4, 2015

External hard drive is npt vonecting

external hard drive is not working

murphiemurphie · Apr 4, 2015

Xbox One will not recognize second external hard drive

Hello All:

I have an xbox one. I have been using two external hard drives with it. Recently the xbox stopped recognizing that the second hard drive was connected. I figured the hard drive quit working, so I purchase a new 4tb Seagate Xbox External Hard Drive to
use. I plugged it in and the xbox did not recognize it either. I have done hard reboots, switch usb ports, switch cables, etc... and nothing that I do gets the xbox to recognize either the original second external hard drive that was working perfectly or
the new second external hard drive. Even when I remove the first external hard drive, and hard reboot, the xbox will still not recognize the either the new external hard drive or the drive that had worked well in the past as a second external hard drive.
I figure something is wrong with my xbox one. Please advise what I should do.

Thank you!

GrowlingYapper · Apr 4, 2015

If you want to leave the preview program go into the preview dashboard then into registration then choose what you want to do, you will continue to get updates until the updates go live to the public, you cannot roll back the updates you get in the preview,
if you have any problems please post in the preview forum.

th3holycracker · Apr 5, 2015

I have no access to the preview forum.

Mister Beep · Oct 31, 2018

Hey there th3holycracker!

Apologies for the delay! You have been granted access to the Preview Forums and should be able to make posts there. Post back and let us know if you continue to experience issues accessing the forums.

Happy gaming!

DogRox1

okay instant on mode is already off because that's your way to get it to work with external hard drive it's an energy mode right now. And I have to keep the x box on in order for it to download to that hard drive. So you're saying leave the instant on mode
off and keep it on energy mode, and try to download to the internal hard drive? if it works with the external hard drive then it should work with the internal hard drive doing it that way shouldn't it? Because it does work with the external hard drive with
it on energy mode

michaelkoch248

I do not have an external hard drive, is there something I can do to make it work involving an external hard drive?

Smwutches

It wouldn't work as an external hard drive. You would need an actual external hard drive attached to the console for extra storage.

EzequielNeves19

Perhaps your child's external hard drive is not working. Is your child's external hard drive recognized by the Xbox One? Does it turn on any lights?

Cooterbooterz

The Xbox hard drive is garbage, load everything on an external hard drive and your problems solved. I had my hard drive 50% full then it wouldn't do anything. Now with every single thing on an external is actually works correctly the way it should work.

External hard drive not working