External hard drive not recognized by console

Discus and support External hard drive not recognized by console in XBoX on Consoles to solve the problem; I have a Seagate 2T external hard drive that for some reason won't show up in my storage settings on my console. It worked perfect for about a month... Discussion in 'XBoX on Consoles' started by Ol'SkoolGamer86, Dec 10, 2018.

  1. Ol'SkoolGamer86
    Ol'SkoolGamer86 Guest

    External hard drive not recognized by console


    I have a Seagate 2T external hard drive that for some reason won't show up in my storage settings on my console. It worked perfect for about a month then one day I had to restart my console and its been unrecognizable since. I've tried all of the troubleshooting
    options in the help forums and nothing has worked. Anything else I can try? How do I fix this?

    :)
     
    Ol'SkoolGamer86, Dec 10, 2018
    #1
  2. onyxishere Win User

    External Hard Drive Help

  3. Sayann X Win User

    External hard drive

    Hello

    The console no longer recognizes the external hard drive? Did you try it with another cable?
  4. LisencedKiller Win User

    External hard drive not recognized by console

    I'm having the same issue with my seagate 4tb external hard drive iv helad the hard drive for like 6 months it worked fine never had an issue until today I got a new xbox one x plugging the hard drive in ran it for 3 days left my console on over night
    to download a game and now its unrecognized and I was using it last night
  5. Frathos Win User

    External hard drive not recognized by console

    Have you tried connecting the HDD to your PC to see if it is recognized there? If your PC doesn't recognize it either then the interface or HDD electronics is possibly faulty.

    It's unfortunate but HDD's almost always fail eventually. If you need to obtain a replacement HDD, at least you can still download all of your games again as long as they are still available on the MS Store and/or accessible via your purchase history.

    Good luck!
  6. Atherza Win User

    External hard drive not recognized by console

    Are you using a USB 3.0 cable for the connection?
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External hard drive not recognized by console

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