External Hard Drive not detected

Discus and support External Hard Drive not detected in XBoX on Consoles to solve the problem; I have a 2TB Seagate External HDD that has worked up until now. Usually if I move my console I have to power cycle a few times for it to be detected,... Discussion in 'XBoX on Consoles' started by EskimoSquirrels, May 29, 2016.

  1. EskimoSquirrels
    EskimoSquirrels Guest

    External Hard Drive not detected


    I have a 2TB Seagate External HDD that has worked up until now. Usually if I move my console I have to power cycle a few times for it to be detected, but then it works fine until I move the again. I move it again today and got ready to do the resets for
    the HDD and it did not work. I already tried all of the support page stuff about power cycling, moving USB ports, yadda yadda, and none of it has worked. Support told me to reset the console pretty much and that is worst case for me. I know many others have
    issues like this, but I have not seen a tread with an actual fix yet.

    :)
     
    EskimoSquirrels, May 29, 2016
    #1
  2. gds1972
    gds1972 Guest
    External hard drive not formatting on Xbox One

    Hi

    When I added an external hard drive to my console the drive format was pretty quick.

    If you have run through all of the steps listed below reference the external hard drive nor being detected and it is still not being detected then I would try to obtain a replacement external hard drive and hopefully this one should work correctly.

    Troubleshoot External Storage Drive Detection | Xbox One External Storage
     
    gds1972, May 29, 2016
    #2
  3. Reaper951
    Reaper951 Guest
    External Hard Drive Not Detected

    Ive been having the same exact issue with my external hard drive. i also am a member of the preview program. this all happened to me right about the same time you originally posted or just after. if my external is plugged in when the xbox boots up... i just
    gets stuck on the loading screen. i have to remove the hard drive before start up to get it to boot. either way, im unable to use the hard drive now. ive tried all the suggested stuff online. the hard restart, using a different usb port, changing my power
    settings and nothing has worked. i do know that the hard drive is still good though because my laptop recognizes it without any problems. ive tried contacting microsoft about it and STILL have not got any response from them. how many more people has this happened
    too???
     
    Reaper951, May 29, 2016
    #3
  4. Qwertei
    Qwertei Guest

    External Hard Drive not detected

    If you tried basic troubleshooting then a factory reset seems to be your only option. one last thing i suggest is that you try connecting the device running FAT32 instead of NTFS a Xbox 360 runs it, i you format the device to the 360 and re-format it to
    the one it may work but no guarantees.

    Good luck External Hard Drive not detected :)
     
    Qwertei, May 30, 2016
    #4
  5. CoolBamaGuy79
    CoolBamaGuy79 Guest
    I am having the same issue with my My Passport X 2TB HDD. The Xbox will recognize it for a while then I will have to reset my system. It sounds like it is a more common problem than I thought now that I am looking into it.
     
    CoolBamaGuy79, Oct 31, 2018
    #5
  6. gds1972 Win User

    External hard drive not formatting on Xbox One

  7. smw007 Win User

    External hard drive malfunction

    Is your console an Xbox 360 or Xbox One ?

    Double check if the external hard drive is actually being detected, sometimes the USB connection might be loose. If the external hard drive is not detected, turn off the console

    and then double check the USB connector is firmly plugged in, then turn console back on and see if external hard drive appears.

    Also another thing to check... some brands of external hard drive have a power light when turned on. Check if the power light is on.
  8. XBF Crystal P Win User

    xbox one not recognising my hard drive

    Hi there agentdutywars17,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with the Xbox console detecting the external hard drive. I recommend to try the following:

    • Troubleshoot external storage detection on Xbox One
    • Try a different port on the Xbox console
    • Try using another cable that connects from your external hard drive to your Xbox console
    • Try a different external hard drive to help isolate the issue between the Xbox or the hard drive

    Give this a try and let us know the results.
  9. XBF Brad A Win User

    Problemas con disco externo[Translation-Problems with external disk]

    Hello Edward,

    Thanks for the replies. We recommend trying to format the external hard drive on a PC. Make sure to format to NTFS. Also here is a guide for issues

    detecting external hard drive    . If the hard drive is not compatible with the console it will read it as a media device no matter the format.

    Thanks,

    Brad
  10. Linkin Jon Win User

    Xbox One no longer recognizes my external hard drive's media content after the update

    I have the same issue. does not detect any external hard drives. only device it seems to detect was the controller.
Thema:

External Hard Drive not detected

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