External hard drive not detected

Discus and support External hard drive not detected in XBoX on Consoles to solve the problem; It seems, that since this last update, my xbox one is not recognizing the external hard drive upon start up. I have to power down all the way and... Discussion in 'XBoX on Consoles' started by SILENTxD34TH, Oct 17, 2014.

  1. SILENTxD34TH
    SILENTxD34TH Guest

    External hard drive not detected


    It seems, that since this last update, my xbox one is not recognizing the external hard drive upon start up. I have to power down all the way and power back up, or unplug the hard drive and plug it back in. I did not have this problem last week. Any connection
    between this issue and the latest system update, or can it be my hard drive?

    :)
     
    SILENTxD34TH, Oct 17, 2014
    #1
  2. gds1972
    gds1972 Guest
    External hard drive not formatting on Xbox One

    Hi

    When I added an external hard drive to my console the drive format was pretty quick.

    If you have run through all of the steps listed below reference the external hard drive nor being detected and it is still not being detected then I would try to obtain a replacement external hard drive and hopefully this one should work correctly.

    Troubleshoot External Storage Drive Detection | Xbox One External Storage
     
    gds1972, Oct 17, 2014
    #2
  3. Reaper951
    Reaper951 Guest
    External Hard Drive Not Detected

    Ive been having the same exact issue with my external hard drive. i also am a member of the preview program. this all happened to me right about the same time you originally posted or just after. if my external is plugged in when the xbox boots up... i just
    gets stuck on the loading screen. i have to remove the hard drive before start up to get it to boot. either way, im unable to use the hard drive now. ive tried all the suggested stuff online. the hard restart, using a different usb port, changing my power
    settings and nothing has worked. i do know that the hard drive is still good though because my laptop recognizes it without any problems. ive tried contacting microsoft about it and STILL have not got any response from them. how many more people has this happened
    too???
     
    Reaper951, Oct 17, 2014
    #3
  4. Bazajaytee
    Bazajaytee Guest

    External hard drive not detected

    What HDD brand, model and size are you using?
     
    Bazajaytee, Oct 17, 2014
    #4
  5. Xanlythe
    Xanlythe Guest
    Xanlythe, Oct 31, 2018
    #5
  6. gds1972 Win User

    External hard drive not formatting on Xbox One

  7. smw007 Win User

    External hard drive malfunction

    Is your console an Xbox 360 or Xbox One ?

    Double check if the external hard drive is actually being detected, sometimes the USB connection might be loose. If the external hard drive is not detected, turn off the console

    and then double check the USB connector is firmly plugged in, then turn console back on and see if external hard drive appears.

    Also another thing to check... some brands of external hard drive have a power light when turned on. Check if the power light is on.
  8. XBF Crystal P Win User

    xbox one not recognising my hard drive

    Hi there agentdutywars17,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with the Xbox console detecting the external hard drive. I recommend to try the following:

    • Troubleshoot external storage detection on Xbox One
    • Try a different port on the Xbox console
    • Try using another cable that connects from your external hard drive to your Xbox console
    • Try a different external hard drive to help isolate the issue between the Xbox or the hard drive

    Give this a try and let us know the results.
  9. XBF Brad A Win User

    Problemas con disco externo[Translation-Problems with external disk]

    Hello Edward,

    Thanks for the replies. We recommend trying to format the external hard drive on a PC. Make sure to format to NTFS. Also here is a guide for issues

    detecting external hard drive    . If the hard drive is not compatible with the console it will read it as a media device no matter the format.

    Thanks,

    Brad
  10. Linkin Jon Win User

    Xbox One no longer recognizes my external hard drive's media content after the update

    I have the same issue. does not detect any external hard drives. only device it seems to detect was the controller.
Thema:

External hard drive not detected

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