External Hard Drive Issue with Xbox One?

Discus and support External Hard Drive Issue with Xbox One? in XBoX on Consoles to solve the problem; Hello everyone, I have recently purchased an external hard drive for additional storage, and an external enclosure with it's own power supply and is... Discussion in 'XBoX on Consoles' started by SidneyDeane88, Mar 17, 2015.

  1. SidneyDeane88
    SidneyDeane88 Guest

    External Hard Drive Issue with Xbox One?


    Hello everyone,

    I have recently purchased an external hard drive for additional storage, and an external enclosure with it's own power supply and is USB 3.0 (The hard drive is an 3.5" hard drive). My problem is when I boot it up the Xbox One, it never detects the
    External Hard Drive until I switch the USB port that the Enclosure is plugging into on the Xbox One     (I've been using the two on the back of the Xbox One).

    A little bit more info:

    • I was able to successfully format the drive and move my games to the external drive. When detected, I am able to play off of it like normal
    • Under Power Options, I use "Energy-Save", I purposely turned OFF the "Instant-On" option since I did not like the PSU running while I had the Xbox One off
    • I have tried Powering on the Xbox One first, then powering on the enclosure, and get the same issue
    • I have tried Powering on the enclosure first, then powering on the Xbox One and still get the same issue
    • Whenever I power off my Xbox One, I hold the Xbox Button and hit "Console Off". I then wait for the Xbox One to completely power off before turning off the enclosure
    • I leave the enclosure plugged into the Xbox One the entire time, the only time I unplug the USB is when changing ports to get the Xbox to read the drive
    Has anyone else ran into this issue before?

    :)
     
    SidneyDeane88, Mar 17, 2015
    #1
  2. One Pint Johnny
    One Pint Johnny Guest
    Tv configuration App Not working

    Having the same issues. Could be something to do with the external hard drive maybe, not had time to troubleshoot yet though.

    Some ideas to try maybe?

    1. Make the Xbox One drive the primary drive, while the external drive is still plugged in

    2. Try with the external hard drive unplugged

    No idea if this will make a difference, but this issue only started for me since I got an external drive. Unless others are having the same issue with no external hard drive?
     
    One Pint Johnny, Mar 17, 2015
    #2
  3. TheNinjart
    TheNinjart Guest
    External Hard drive stopping xbox one from starting.

    XB1 will not boot up with external hard drive connected. ( western digital 2tb external ) Anyone having the same issue ? Is my external hard drive faulty or is it XB1 preview software ?
     
    TheNinjart, Mar 17, 2015
    #3
  4. XBF Crystal P Win User

    Memoria esterna non rilevata e il controller non risponde ai comandi [Translation - External memory is not detected and the controller does not respond to commands]

    Hi there,

    Thanks for the reply. I'm sorry to hear that the issue is persistent on the External Hard Drive.

    Have you tried connecting the hard drive to a PC?

    Does the PC recognize the external hard drive?

    Does the external hard drive meet the specifications for the Xbox One?

    If the problem persists, I recommend to try a different external hard drive on the Xbox if possible. One thing we want to make sure, Are the ports on the Xbox One functioning?

    Let us know.
  5. FullHornet Win User

    TESO

    Are you running it off of the hard drive on the Xbox One or an external one? If you are playing off of the internal drive on the Xbox One then you may want to get an external for it because that is a known issue as far as the Xbox One hard drive and this
    game.
  6. One Pint Johnny Win User

    Tv configuration App Not working

    Having the same issues. Could be something to do with the external hard drive maybe, not had time to troubleshoot yet though.

    Some ideas to try maybe?

    1. Make the Xbox One drive the primary drive, while the external drive is still plugged in

    2. Try with the external hard drive unplugged

    No idea if this will make a difference, but this issue only started for me since I got an external drive. Unless others are having the same issue with no external hard drive?
  7. XBF Ezra G Win User

    External hard drive

    Hi WCG nodad,

    I understand you are experiencing an issue with your external hard drive's games not showing up on your Xbox One. You may want to try plugging in your external hard drive to another USB port on your console. Also, check out this article for troubleshooting
    your external hard drive:
    External Hard Drive Troubleshooting - Xbox One    .

    I hope this helps.
  8. Lofty Who Win User

    Running out of HDD Space - Coming to an Xbox One, Near You Soon?

Thema:

External Hard Drive Issue with Xbox One?

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