External Hard Drive Help

Discus and support External Hard Drive Help in XBoX on Consoles to solve the problem; I bought a WD MyBook 4TB external hard drive about 3 weeks ago. I had troubles getting it to format for my Xbox One, but after about an hour of trying... Discussion in 'XBoX on Consoles' started by Knarflynn, Dec 13, 2014.

  1. Knarflynn
    Knarflynn Guest

    External Hard Drive Help


    I bought a WD MyBook 4TB external hard drive about 3 weeks ago. I had troubles getting it to format for my Xbox One, but after about an hour of trying different methods to format it on my PC first, it finally got formatted. Now, 3 weeks later, my Xbox doesn't
    recognize that I have an external hard drive, even when I have it plugged in. I've tried the full reboot of my system many times and I've tried switching USB ports and nothing has seemed to work so far. I work at Best Buy, and I've asked some Geek Squad agents,
    and they told me to reformat into an NTFS format on my PC. That doesn't work because it says that my drive has no writable partition found. I was just wondering if there was any way I could get the drive to start working. Any help would be greatly appreciated.

    :)
     
    Knarflynn, Dec 13, 2014
    #1
  2. n7oldnavy
    n7oldnavy Guest
    External Hard Drive HELP?

    I think i'm using the tool/software that came with the drive?
     
    n7oldnavy, Dec 13, 2014
    #2
  3. RenegadeMoose
    RenegadeMoose Guest
    External Hard Drive HELP?

    You're still going to end up formatting it on the Xbox anyway....
     
    RenegadeMoose, Dec 13, 2014
    #3
  4. onyxishere
    onyxishere Guest

    External Hard Drive Help

    onyxishere, Dec 14, 2014
    #4
  5. SuperSoph_WD
    SuperSoph_WD Guest
    Hey there, Knarflynn!

    I'm sorry to hear about your unpleasant experience with the WD My Book. External Hard Drive Help :(

    In order to be able to use it on your Xbox it needs to be formatted in FAT32. Here's a link that explains that:
    products.wdc.com/.../kb.ashx

    You might also need to update the WD SmartWare on your My Book to see if the message "No writable partition found" will disappear afterwards. Here's a link to the update:
    products.wdc.com/.../kb.ashx

    Keep me posted if this helped!

    Let me know if you need further assistance! External Hard Drive Help :)
     
    SuperSoph_WD, Oct 31, 2018
    #5
  6. onyxishere Win User

    Transformers RotDS

    Are you using the internal drive or an external hard drive? If you are using an external drive try moving the game to the internal drive to see if that helps.
  7. WPAK Win User

    External Hard Drive Help!!

    Hi there,

    I would advise getting a different external drive like a usb flash drive that meets requirements and use that as storage.

    The problem you are experiencing could be caused by the hard drive just bearly meeting the required specifications, that's likely why it is getting hot.

    Be aware that you will need a usb flash drive with atleast 16Gb to be used with GTA V
  8. gds1972 Win User

    External hard drive help

    For disc based games all you will need to do is put the disc back into the console and it will re install the game and if online the console will also download the game updates as well. As for games purchased through the online store if you go to My Games
    & Apps on the console on the left there should be a ready to install section where you can re download these games from.

    As for game saves as long as the console is kept online these should be stored on the Microsoft servers and will be downloaded again when required
  9. Qwertei Win User

    External hard drive help

    Glad the issue resolved itself if there is any other questions feel free to PM me or reply back here with the question.
  10. BANJO1989 Win User

    External hard drive help

    is there anyway to get back the data?
Thema:

External Hard Drive Help

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