External Hard Drive game updates

xBiG MaC188x · Dec 7, 2016

So when a game on my external hdd gets an update the whole game is reinstalled is this normal?

:)

KiericSonnen77 · Dec 7, 2016

All my games are gone

After the recent update, all my games have disappeared from my external hard drive. In system setting storage, it list the external hard drive and says 242.3 GB of 2.8tb free. But under my games and apps it shows no games on the external hard drive only
the games on the internal hard drive.

Clancey123 · Dec 7, 2016

External Hard Drive Automatic Updates?

Will my games on my external hard drive automatically update like the games on the internal Xbox one hard drive?

gds1972 · Dec 7, 2016

Hi

I have lots of games installed on my external hard drive and I can't say I have noticed this happening.

Can you please provide an example of the game this happened with and what download size was?

xBiG MaC188x · Oct 31, 2018

So for example Halo 5 was installed on my external its got an update and the current download says 87.06GB

XBF Leo G

Hello Vash,

Thank you for keeping us updated. There are some instances in which games on an external hard drive do not receive updates. We recommend moving around some of the games on the internal and external hard drives. Since your internal hard drive is full, you
can move some of them to the external hard drive. Once the internal hard drive has some extra space, we suggest moving some of the games from the external hard drive to the internal. Check to see if those games require any updates. Be sure to let us know the
results!

AssertiveGrub90

If the external hard drive is the possible cause then try and update something while the hard drive is disconnected.

It may be that your game is on the external hard drive but your default location for downloading games in your internal hard drive so when it goes to update it can't find the game as it isn't in the default location. If this is the case you would need to
make sure that the games being updated are on the internal hard drive before updating.

robert marquiss

The internal hard drive on the new Xbox series x is totally blank there is nothing on the internal hard drive zero zip so all my games are on the external hard drive told the machine to update to the external hard drive it will not update to the external hard drive do I have a defective machine I just bought it does it need to be returned can you help or not and if you can how to!?

TimsGurhl

If you recently updated your console with the February 2020 update, it has bricked external hard drives world wide and Xbox Support refuses to acknowledge that the last update is causing an issue with external hard drives. No games will download, install,
or launch from external drives since the update. They've known about this for close to a month.

Francia J.

Thank you for the update.

Are you using an External hard drive? A corrupted External hard drive may cause issues as well such as deletion of some installed games.

External Hard Drive game updates