External hard drive being recognized as media

If you have not important data on it you can Format it on your xbox, then you^ll be able to use it just for gaming, (media will be delete)

support.xbox.com/.../manage-storage

read how do I Setup external storage...

My external USB Hard drive is not being recognized or open after being connected. For hours nothing happens.

That hard drive must be designated as a media drive. Not formatted as Xbox drive. Because Xbox recognizes SSD it immediately recognizes it as a media drive. Here is troubleshot for external
hard drives. Have you tried to start movies from USB drive? Remember, in settings on your Xbox that drive must be designated as a media drive. You can try reformated it again on your PC and then plug it in again on Xbox. One other thing. If your HDD is
recognised as media drive on your Xbox, you can format again on your Xbox and set it as media drive again. System/storage - select your media drive and pres a. Then formate it as media drive again. And finally, the question that supposed to be first. Is your
HDD recognized as a media drive? Is it recognized at all?

Have you tried to change USB ports to plug it in? And last, try a power cycle console described here on the bottom of the page and try plug
back in your HDD.

Thanks for your reply! I did try that out, it does recognize other usb/external hard drives, so I'm thinking the problem is more with this particular hard drive that suddenly isn't being recognized anymore.

Hi there thanks for the swift reply i tried what was suggested and my xbox is still not recognising it, my xbox as a whole is having a hissy fit not wonting to open games, its the xbox series X, if you have any suggestions as a whole im all ears, if not i may take it somewhere to see if someones can take a look.